Senior Infrastructure Engineer

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🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $100k - $140k / year

⏰ Full Time

🟠 Senior

👷 Infrastructure Engineer

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MedAdvisor Solutions US

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

☁️ SaaS

Healthcare Insurance • Pharmaceuticals • SaaS

MedAdvisor Solutions US is a company that partners with pharmacies and pharmaceutical companies to deliver personalized patient engagement solutions aimed at simplifying the medication management journey and improving health outcomes. They offer data-driven, omnichannel engagement solutions that elevate patient engagement, streamline pharmacy workflows, and drive revenue growth. Their patient engagement programs, supported by AI-powered analytics, help to increase adherence to medications, support new-to-brand patients, and reduce medication void rates. With over 30 years of experience, MedAdvisor Solutions covers over two-thirds of the US population.

📋 Description

• Design, implement, and maintain scalable, secure, and highly available infrastructure solutions across on-premises and cloud environments. • Lead architecture discussions and provide recommendations for system improvements, modernization, and optimization. • Partner directly with the Senior Director of IT to define infrastructure roadmap, standards, and best practices. • Evaluate and implement new technologies to enhance system performance, resilience, and cost efficiency. • Administer and support Google Cloud Platform (GCP) environments, including patching, performance tuning, and security hardening. • Administer and support enterprise Linux environments (e.g., RHEL, Ubuntu, CentOS), including patching, performance tuning, and security hardening. • Administer and support enterprise Windows environments, including patching, performance tuning, and security hardening. • Manage physical and virtual server environments, including VMware and related platforms. • Oversee system provisioning, configuration management, and automation initiatives. • Perform advanced troubleshooting across OS, storage, compute, and networking layers. • Own escalation-level support for production incidents, acting as a senior technical resource for complex issues. • Monitor system health, capacity, and performance; proactively identify and remediate risks. • Drive root cause analysis (RCA) and implement preventative measures to reduce recurring incidents. • Manage network connectivity and operations including firewall, enterprise load balancers and all network connectivity (e.g. Palo Alto, F5, GCP Networking). • Ensure high availability and disaster recovery readiness across critical systems. • Support backup, replication, and failover strategies. • Act as a key liaison between Infrastructure, Development, and Security teams to support application performance and deployment needs. • Mentor junior engineers and contribute to skill development across the team. • Collaborate with vendors and service providers to resolve issues and optimize services.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience. • 7+ years of experience in systems engineering, infrastructure, or related roles. • Strong expertise in Linux and Windows system administration in enterprise environments. • Deep experience with server infrastructure, virtualization (VMware preferred), and cloud operations. • Proven experience in infrastructure design and architecture. • Strong understanding of networking fundamentals (routing, switching, firewalls, load balancing). • Experience with monitoring and observability tools (e.g., Splunk, Prometheus, or similar). • Experience with automation and scripting (e.g., Bash, Python, Ansible, Terraform) strongly preferred. • Experience with cloud platforms (AWS, Azure, or GCP).