Implementation Project Manager

🕒 July 15

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Logo of Medallion

Medallion

51 - 200 employees

Founded 2020

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

🔥 Funding within the last year

💰 $43M Series C - Medallion on 2025-08

Healthcare • Healthcare Insurance • SaaS

Medallion is an AI-powered healthcare operations company that provides a SaaS platform to automate provider credentialing, payer enrollment, licensing, privileging, and ongoing monitoring. The platform uses machine learning and real-time automation to extract and standardize data, manage payer-specific and state rules, run automated follow-ups, and ensure compliance with NCQA and TJC standards—reducing costs and accelerating provider onboarding. Medallion serves payers, provider groups, health systems, RCM organizations, and digital health companies with a focus on lowering administrative burden and improving network readiness.

📋 Description

• Own and drive the Implementation phase of the customer journey • Manage several projects in parallel for enterprise accounts • Serve as the main point of contact for customers • Project manage the end-to-end implementation process • Partner with GTM, Product, and Engineering teams • Build systems and tools to improve efficiency in processes

🎯 Requirements

• 5+ years of experience in implementation and/or project management, specifically leading complex SaaS implementations • Prior experience at a B2B SaaS startup, ideally in health tech, digital health, or healthcare operations • Proven experience managing enterprise-level projects in a complex organizational environment, with a track record of successful technical project delivery • Proven track record of leading end-to-end client implementations • Exceptional client-facing communication: executive presence, ability to lead stakeholder calls, be the technical translator • Experience with SaaS configuration (integrations, APIs, workflows, permissions, reporting) • Proficiency with project management tools like ClickUp, Jira, and Asana • Strong problem-solving and decision-making abilities, with a focus on driving results and achieving project objectives • Excellent leadership, communication, and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders at all levels.

🏖️ Benefits

• Equity • Benefits package

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