Bilingual Telephonic Triage Nurse – Midshift

October 21

🇺🇸 United States – Remote

💵 $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️🇪🇸 Spanish Required

Apply Now
Logo of Medcor

Medcor

Healthcare Insurance • Wellness • Manufacturing

Medcor is a healthcare company that specializes in reducing claims and preventing over-treatment through the establishment of onsite clinics, workplace safety initiatives, telehealth services, and wellness programs. By adopting a proactive approach, Medcor focuses on creating healthier workplaces while optimizing costs for employers across various industries including manufacturing, construction, retail, and food processing. Their services include mobile occupational health services, injury triage, and employer support, all aimed at improving employee health outcomes and managing healthcare-related costs effectively.

1001 - 5000 employees

Founded 1984

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• manage a rapid flow of incoming telephone calls from Medcor customers in a call center environment • document each call efficiently and accurately • monitor and track individual as well as call center goals, productivity metrics, and statistics • reflect all shift activities using the phone system and be responsible for personal schedule adherence • provide superior customer service to Medcor's clients and employees • complete accurate assessment of symptoms and/or concerns utilizing Medcor's Triage Algorithms • follow HIPAA Compliance Policies

🎯 Requirements

• bilingual, fluent in both the English and Spanish language • valid RN license and current BLS (CPR) certification • able to handle a high volume of consecutive calls • strong technological skills • typing speed of at least 30 WPM • effective written, verbal, and interpersonal communication skills • ability to read, analyze, and interpret triage tools and information

🏖️ Benefits

• paid time off • health and dental insurance • 401K with match • education reimbursement • retention and performance incentives

Apply Now

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