medflex.de
11 - 50 employees
Founded 2018
🤖 Artificial Intelligence
☁️ SaaS
🤝 B2B
💰 Corporate round on 2023-06
Artificial Intelligence • SaaS • B2B
medflex. de is a German company providing AI-powered automation for patient communication and administrative workflows in medical practices, medical care centers (MVZ), clinic outpatient departments and large group practices. Their product includes a KI (AI) telephone assistant and AI chat that handle and triage patient inquiries, automate routine administrative processes, integrate with existing practice management systems (PVS), and operate with GDPR-compliant data handling on certified servers in Germany. medflex aims to reduce phone volume, free clinical staff from repetitive tasks, and improve efficiency and revenue protection for healthcare providers.
Head of Customer Delivery – Implementation, Enterprise B2B SaaS
🔥 0 minutes ago
🗣️🇩🇪 German Required
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medflex.de
11 - 50 employees
Founded 2018
🤖 Artificial Intelligence
☁️ SaaS
🤝 B2B
💰 Corporate round on 2023-06
Artificial Intelligence • SaaS • B2B
medflex. de is a German company providing AI-powered automation for patient communication and administrative workflows in medical practices, medical care centers (MVZ), clinic outpatient departments and large group practices. Their product includes a KI (AI) telephone assistant and AI chat that handle and triage patient inquiries, automate routine administrative processes, integrate with existing practice management systems (PVS), and operate with GDPR-compliant data handling on certified servers in Germany. medflex aims to reduce phone volume, free clinical staff from repetitive tasks, and improve efficiency and revenue protection for healthcare providers.
📋 Description
• Onboarding, implementation and rollouts for enterprise customers • Project and resource management across multiple concurrent implementations • Team leadership and team building in Delivery, Implementation and Project Management • Delivery KPIs such as time-to-value, go-live rate and milestone adherence • Establishing and leading an enterprise delivery team • Standardization and scaling of implementation processes • Managing complex multi-stakeholder projects • Collaboration with Product and Tech on requirements and feature management • Recruiting and scaling the organization
🎯 Requirements
• Minimum 5 years of leadership experience in an enterprise B2B SaaS environment • Proven track record in implementation, delivery or professional services • Experience with large ticket sizes/key accounts and complex rollouts • KPI-driven with a strong focus on process excellence • Experience in building teams and people leadership • Experience in the healthcare sector is a plus and will be given preference
🏖️ Benefits
• Fast-paced startup environment • High ownership and significant scope to shape the role • Direct collaboration with the founding team • Remote work possible • Competitive startup-range compensation, depending on experience, leadership responsibility and contribution to results
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