Senior Software Engineer, Professional Services

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Mediafly

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B2B • Enterprise • SaaS

Mediafly is a revenue enablement platform that equips customer-facing teams with the tools, content, and data needed to deliver personalized and engaging buyer experiences. By integrating intelligence and enablement, Mediafly helps enterprises enhance seller effectiveness and optimize revenue growth. The platform offers features such as content management, sales readiness, video selling, interactive experiences, and value selling to engage buyers effectively. Mediafly's solutions also include revenue intelligence and conversation intelligence to improve sales effectiveness and forecast accuracy. Notably, Mediafly partners with SAP to provide endorsed sales enablement solutions, enhancing growth for users of SAP Sales Cloud and Service Cloud. This platform is aimed at helping teams convert deals efficiently across the customer lifecycle.

201 - 500 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

📋 Description

• Lead the design, development, and delivery of customer-facing Professional Services solutions • Own implementation work end-to-end • Build high-quality, maintainable code and utilities in C#, Python, JavaScript/TypeScript • Apply strong architectural judgment to design service-based, scalable, secure solutions • Work with AWS infrastructure to support integrations, automations, and operational tooling • Develop robust, idempotent integrations using REST APIs, webhooks, events, and enterprise identity standards • Troubleshoot issues that span multiple domains • Implement and support Professional Services standard offerings • Build and maintain internal automation scripts and utilities • Validate and debug data flows using SQL/Postgres • Operate with rigor inside Jira • Produce high-quality written deliverables including runbooks, technical guides, configuration documentation • Review code for PS-led engineering work, identify improvements • Collaborate with Support, Product Engineering, and Customer Success

🎯 Requirements

• Strong professional experience in C# and/or Python (5+ years) • Proficiency in JavaScript/TypeScript • Ability to write clean, maintainable, well-documented code across multiple languages • Deep understanding of REST APIs, webhooks, authentication flows, and common integration patterns • Ability to design and implement reliable, idempotent, scalable integrations with enterprise systems • Solid SQL/Postgres skills for debugging data issues and validating integration behavior • Familiarity with SSO/SAML, OAuth, SCIM, and enterprise identity lifecycle management • Experience with common enterprise systems such as Salesforce/CRM platforms • Hands-on AWS experience • Proficient with Git/GitHub, CI/CD basics, and command-line tooling • Excellent written communication for runbooks, architecture notes, and customer-facing explanations • Clear verbal communication able to articulate technical concepts to both technical and non-technical stakeholders • Proven success delivering customer-facing technical projects in a SaaS or cloud-based environment • Disciplined approach to processes

🏖️ Benefits

• Remote based in Canada • Flexible working hours • Generous Paid Time Off • Competitive Salary • Health Benefits • Transparent Career Paths • Generous Paid Parental Leave • Remote Stipend