Manager, Sales Support

Job not on LinkedIn

November 26

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

🎰 Nevada – Remote

Although this job is listed in Nevada, this company may be open to hiring remote in other states.

+2 more states

⛰️ Colorado – Remote 🎰 Nevada – Remote 🌲 Oregon – Remote ⛷️ Utah – Remote

💵 $87.4k - $131k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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Medline Industries, LP

WebsiteLinkedInAll Job Openings

Healthcare Insurance • Pharmaceuticals

Medline Industries, LP is a leading healthcare company that focuses on improving clinical, financial, and operational outcomes for its customers. The company offers a wide array of over 335,000 medical products and boasts extensive warehousing capabilities with more than 28 million square feet of space. With a significant global presence of 43,000 employees, Medline provides agile and scalable solutions across all points of care, achieving a 95% next-day delivery rate within the US. The company's mission is to enhance healthcare delivery by providing superior products, supply chain resilience, and clinical expertise, all while fostering strong customer relationships through tailored, problem-solving solutions.

10,000+ employees

Founded 1910

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2021-06

📋 Description

• Build and develop the Team to deliver defined metrics and results to support the customer and sales organizations, tracking and managing to defined metrics. • Present findings and recommendations to sales/customer management to solve problems and issues related to performance opportunities or specific projects. • Engage with the sales organization and customer to strategically define the critical needs and processes to support the business relationship. • Serve as the first-level of management for escalated issues or concerns. • Determine work procedures, prepare work schedules and expedite workflow. • Evaluate analyst performance to ensure expectations are met in conformance to policies and procedures. • Measure client and market trends, efficiencies and effectiveness of resource allocation and utilization. • Review and standardize procedures to improve efficiency of the analyst team. • Drive internal partnership with sales and all relative partners develop, create and maintain reporting requirements and ensure systems provide accurate and timely data. • Management responsibilities include: Day-to-day operations of a group of employees. May have limited budgetary responsibility and usually contributes to budgetary impact • Interpret and execute policies for departments/projects and develops. Recommend and implement new policies or modifications to existing policies. Provide general guidelines and parameters for staff functioning. Hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.

🎯 Requirements

• Bachelor’s degree and at least 4 years of experience in sales analysis and support OR high school diploma and at least 7 years of experience in sales analysis and support. • Experience coaching, mentoring, and training staff. • Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems • Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions. • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction. • Advanced level skill in Microsoft Excel • Intermediate level skill in Microsoft PowerPoint. • Willing to travel up to 80% of the time for business purposes (within state and out of state).

🏖️ Benefits

• health insurance • life and disability • 401(k) contributions • paid time off