IT Technician, System Integration Specialist

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🔥 16 minutes ago

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medsolve

WebsiteLinkedInAll Job Openings

11 - 50 employees

Problemlose Patientenverwaltung, Sicherheit, Leistungsstarke Geräte und vieles mehr – Wir decken alle IT-Aspekte Ihrer Praxis ab, individuell abgestimmt auf die Anforderungen Ihrer ärztlichen Fachrichtung.

📋 Description

• Remote from the home office: support, fault analysis and resolutions via phone/remote tools (1st/2nd level depending on experience). • On-site at customer locations (throughout Germany): installations, rollouts, troubleshooting and commissioning (workstations, network, print/scan, card readers, and connected devices where applicable). • Systems & infrastructure: Windows clients/servers, Active Directory, Microsoft 365, basic VPN/WLAN/firewall concepts, backup/restore. • Healthcare IT (depending on know-how): TI/KIM, connector environment, eHBA/SMC-B, and clear documentation and handovers. • Customer focus & service orientation: nationwide on-site deployments, solution-oriented consulting and a high level of service readiness. • Documentation: concise, reproducible documentation (checklists, tickets, handovers) so solutions are repeatable.

🎯 Requirements

• Proven experience in IT support/IT operations/IT service (vocational training as an IT specialist for system integration desirable but not mandatory with relevant practical experience). • Solid understanding of Windows, networking and structured troubleshooting. • Virtualization (Hyper-V/VMware). • Firewall configuration and operation (SOPHOS). • Willingness to travel nationwide within Germany (customer visits on site are part of the job). • Driving license class B (car). • Very good German language skills (customer-facing). • Nice to have (not a requirement): experience with practice management software (PVS). • Experience with TI/KIM. • Experience with medical interfaces (e.g., DICOM/PACS).

🏖️ Benefits

• Remote-first: You work from the home office — you don’t need to be in an office to be productive. • Variety instead of constant travel: Remote support is a core part of the role; on-site assignments are added depending on projects and tickets. • Predictability: Customer appointments are coordinated within the team; clear handovers and standards instead of chaotic deployments. • Development: Onboarding, checklists and knowledge transfer — you don’t need to know everything; willingness to learn is important. • Equipment: Professional remote work setup (laptop/phone) and modern tools.