Field Service Engineer, 4+ years

🕒 Yesterday

🎰 Nevada, Ohio, +3 more states – Remote

🎰 Nevada – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote

💵 $60k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Medtronic

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1949

⚕️ Healthcare Insurance

Healthcare Insurance • Medical Devices

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Installs, operates, maintains, repairs and modifies equipment. • Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. • Analyzes and evaluates products and related performance. • Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time. • Installs, upgrades and removes products ensuring coordinative engineering field change. • Maintains effective customer communications and relations. • May provide onsite training of customer support personnel.

🎯 Requirements

• Requires minimum of 4 years of relevant experience. • Requires high school diploma or equivalent. • Relevant experience in clinical field service or clinical customer support experience. • Bachelor’s degree in Bioengineering, engineering, or technology field (Nice to Have). • Experience with robotics or motion control (Nice to Have). • Previous experience as Technician/Field Services within medical device industry (Nice to Have). • Experience with anatomy, surgical protocol and medical terminology (Nice to Have). • Ability to troubleshoot with technical skills, creativity, and high discipline. • Familiarity with most used test equipment. • Ability to read and understand schematics and engineering drawings. • Excellent analytical and communication skills. • Responsive problem solver and action oriented in resolving customer issues and meeting customer requirements. • Performed troubleshooting and repairs on medical devices. • Ability to apply engineering principles such as electrical, mechanical, thermodynamic, and biomedical to troubleshooting without complete technical documentation. • Excellent English writing and verbal communication skills.

🏖️ Benefits

• Health, Dental and vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement • Capital Accumulation Plan