Patient Services Representative – Neuromodulation, Pelvic Health

🕒 July 24

🌐 Netherlands, Portugal, +1 more countries – Remote

🇳🇱 Netherlands – Remote 🇵🇹 Portugal – Remote 🇪🇸 Spain – Remote

💵 €39.2k - €58.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Representative

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Medtronic

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1949

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Provide technical support to patients and customers • Serve as liaison between patients and technical and marketing partners • Maintain in-depth knowledge of relevant products • Perform technical activities requiring considerable judgment and own projects • Ensure documentation and system entries are complete • Assist patients, healthcare professionals, and Medtronic representatives with technical and application-related questions • Troubleshoot device functionality and explain complex technical issues • Collaborate with teams to improve and expand services and processes

🎯 Requirements

• Excellent communication skills via phone and e-mail in English and a combination of Italian and French • Strong analytical and problem-solving skills balanced with speed and effectiveness • Highly organized, flexible, able to multi-task and prioritize multiple assignments • Ability to contribute to or lead projects supporting future service expansion • Strong attention to detail and accuracy • Strong interpersonal skills and ability to establish relationships with colleagues in other countries and departments • Experience in a medical technical environment, technical support contact center, analysing technical issues and processes for continuous improvement considered an advantage • Proficiency in Microsoft Office and experience with ServiceNow are a plus

🏖️ Benefits

• Medtronic offers a competitive Salary and flexible Benefits Package • Wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage • Eligible for a short-term incentive called the Medtronic Incentive Plan (MIP)