Technical Field Engineer II, CRM

🔥 9 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $90k - $114k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

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Medtronic

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1949

⚕️ Healthcare Insurance

Healthcare Insurance • Medical Devices

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Lead regional customer and employee education and training activities in support of Cardiac Rhythm Management (CRM) procedure and product launches. • Partner with key leadership, field, and cross functional personnel to identify opportunities for and barriers to improving district and region performance. • Provide feedback to product development, quality, education, and marketing teams regarding product performance to improve future offerings. • Serve as the customer and field technical resource in CRM. • Provide expertise and leadership in the areas of Physician and Fellows education, AHP education, clinical evidence interpretation, and Medtronic employee education. • Provide implant or clinic coverage as requested by the needs of the region.

🎯 Requirements

• Bachelor’s Degree PLUS a minimum 2 years of experience in electrophysiology or sales/service/engineering in the Cardiac Rhythm or an Implantable Medical Device Industry • Advanced Degree in engineering or nursing • Degree in biomedical engineering or nursing • Cath Lab, EP Lab, hospital/clinic, or cardiology experience • Experience teaching and educating medical personnel, peers, and technical support personnel • Thorough working knowledge of cardiac medical terminology and the medical device industry • Excellent customer service skills • Proven ability to build/maintain positive relationships with peers and colleagues across organization levels • Excellent interpersonal, written/verbal communication skills • Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines • Strong work ethic in accomplishing objectives of the position • Expertise with Microsoft tools and other business applications (i.e., SalesForce.com) • Ability to meet vendor credentialing requirements • IBHRE certification (required at Sr and Prin level)

🏖️ Benefits

• Health, Dental and vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps (global well-being program) • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • 401(k) plan plus employer contribution and match • Short-term disability