Scheduler – Authorization Specialist

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🔥 10 minutes ago

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Logo of MedVanta

MedVanta

201 - 500 employees

Founded 2022

☁️ SaaS

🤖 Artificial Intelligence

🧘 Wellness

💰 $1.8M Seed on 2025-01

SaaS • Artificial Intelligence • Wellness

MedVanta is a physician-owned musculoskeletal (MSK) care platform that provides end-to-end digital and clinical solutions for providers, employers, insurers, and patients. Their SaaS products (VantaStat, VantaConnex, VantaMotion, VantaLytics, VantaMSO) offer 24/7 telecare and mobile app access, streamlined scheduling across 190+ locations, AI-powered injury prevention and predictive analytics, and operational support for private practices and payors. The platform focuses on improving MSK access, reducing costs, and delivering data-driven insights for care coordination and recovery.

📋 Description

• Perform a variety of patient registration, scheduling, and insurance verification duties • Answer phone calls from patients with professionalism and efficiency • Respond to routine inquiries regarding online and in office scheduling • Drive requests, tracking, and obtaining of pre-authorization from insurers • Exhibit strong and care-focused customer service skills in daily interaction with the public, patients, staff, and physicians • Schedule, change, and update patient appointments • Interview patients for demographic information, evaluate eligibility, and collect co-pays • Contact insurance carriers to verify patient’s insurance eligibility, benefits, and requirements • Process insurance authorizations and update patient records • Respond to patient inquiries, questions, and scheduling requests

🎯 Requirements

• High School Diploma or equivalent • 1 – 2 years of medical office experience is preferred • Proficient knowledge in medical terminology • Above average spelling and typing skills needed • Proficient computer software (Online insurance websites and DASH) and database skills • Proficiency with Microsoft Office suite of products • Strong Interpersonal Skills • Strong oral and written communication skills • Must be able to read, write, speak, understand, and communicate in the English language.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements

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