Director of Technology

Job not on LinkedIn

🕒 5 days ago

🏄 California, Colorado, +16 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌪️ Kansas – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $150k - $175k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

MedZed

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

🤝 B2B

⚕️ Healthcare Insurance

🌍 Social Impact

💰 $6M Venture Round - MedZed on 2021-10

B2B • Healthcare Insurance • Social Impact

MedZed is a care navigation and outreach company that locates, engages, and manages care for high-risk, hard-to-reach individuals—especially Medicaid members—with unmanaged clinical conditions and unmet social needs. Using locally based Navigators with lived experience, MedZed delivers hands-on, in-person and remote care management to reconnect members to primary, specialty, behavioral health and social services, close care gaps, and reduce avoidable emergency and inpatient use. The company partners with health plans and community organizations across multiple states to improve outcomes and lower costs for vulnerable populations.

📋 Description

• IT Vendor Management: Day-to-day relationship and performance management across our IT vendor portfolio. • Track contractual obligations and entitlements; validate invoices against usage. • Lead periodic business reviews and manage renewals, expansions, and exits. • External IT Support Oversight: Serve as the internal owner of our outsourced IT support function. • Set performance expectations, monitor SLA adherence, and review ticket quality and resolution times. • Escalate and course-correct when service standards aren't met. • Process Gap Identification & Remediation: Systematically review technology-adjacent processes: onboarding/offboarding, access provisioning, change management, incident response. • Identify gaps that create security, regulatory, or operational risk. • Standardization & Automation: Identify opportunities to standardize repeating workflows and automate manual effort. • Drive remediation in partnership with relevant business owners. • Enterprise Partnership: Partner with product and operations to optimize device and software usage in the field. • IT Security: Maintain baseline security hygiene and partner with our managed security provider (DeepSeas) to monitor threat posture.

🎯 Requirements

• Bachelor's degree required. • 4–8 years in IT management, technology operations, or engineering management. • At least 4 of those years spent being hands-on, not just management. • Leadership and supervisory experience managing IT Specialists. • Demonstrated experience managing outsourced IT providers and holding vendors accountable to SLAs. • Working knowledge of IT security fundamentals: access management, endpoint controls, incident response, and security vendor oversight. • Familiarity with compliance frameworks relevant to healthcare (HIPAA, SOC 2) is a plus. • Comfort with contract review, license management, and vendor negotiation. • Strong process orientation – you document gaps, build standards, and close loops. • Ability to move between operational detail and strategic context.

🏖️ Benefits

• Competitive salary and benefits • Remote-first work environment • High-impact role with direct visibility to executive leadership and PE investors • Opportunity to shape how technology scales a mission-driven healthcare organization. • A product and technology team that is building something meaningful.