Meedan
Non-profit • Artificial Intelligence • Social Impact
Meedan is a nonprofit organization focused on building digital tools and community-led programs that enhance the accessibility, reliability, and distribution of information when and where people need it most. The company creates conversational bots and open-source applications like Check to gather and analyze content from community members, facilitating the connection between organizations and audiences through messaging services such as WhatsApp, Messenger, and Telegram. Meedan collaborates with community partners globally to combat disinformation and promote accountability during elections, crises, and public health emergencies. Additionally, it utilizes AI and research to address information inequity, supporting an equitable and inclusive internet.
11 - 50 employees
Founded 2011
🤝 Non-profit
🤖 Artificial Intelligence
🌍 Social Impact
đź’° $256k Grant on 2021-06
IT/Systems Engineer
Job not on LinkedIn
5 hours ago
Meedan
Non-profit • Artificial Intelligence • Social Impact
Meedan is a nonprofit organization focused on building digital tools and community-led programs that enhance the accessibility, reliability, and distribution of information when and where people need it most. The company creates conversational bots and open-source applications like Check to gather and analyze content from community members, facilitating the connection between organizations and audiences through messaging services such as WhatsApp, Messenger, and Telegram. Meedan collaborates with community partners globally to combat disinformation and promote accountability during elections, crises, and public health emergencies. Additionally, it utilizes AI and research to address information inequity, supporting an equitable and inclusive internet.
11 - 50 employees
Founded 2011
🤝 Non-profit
🤖 Artificial Intelligence
🌍 Social Impact
đź’° $256k Grant on 2021-06
đź“‹ Description
• Administer and maintain our Identity Provider (Okta), including SSO, provisioning, deprovisioning, application integrations, and access governance. • Manage Google Workspace (email, groups, shared drives), ensuring reliable day-to-day operations and secure configurations. • Support team members with IT issues across tools, accounts, devices, and permissions, ensuring fast and clear remote support. • Support onboarding and offboarding: account setup, access control, tool provisioning, and process documentation. • Track and manage renewals for SaaS tools and IT services, coordinating with vendors, reviewing usage, and ensuring timely approvals. • Maintain documentation for IT processes, systems, and troubleshooting playbooks. • As a member of the engineering team, support engineers with infrastructure-related tasks, including CI/CD pipelines, environment configuration, and troubleshooting build/deployment issues. • Assist other engineers in maintaining and organizing Terraform state, access, and workflows, coordinating with engineering when updates or reviews are needed.
🎯 Requirements
• Strong hands-on experience managing Okta (SSO, app integrations, user lifecycle management) • Experience administering Google Workspace in a production environment • Comfortable supporting a fully remote team, providing clear and efficient remote-first IT support • Experience with common IT and collaboration tools (e.g., Slack, GitHub, Atlassian, etc.) • Ability to manage recurring vendor relationships, contracts, and renewal cycles • Excellent organizational, communication, and documentation skills • Proactive mindset: ability to identify what needs to be done, communicate clearly, and move work forward independently • Familiarity with CI/CD systems (GitHub Actions, GitLab CI, or equivalent) to help engineers debug or streamline pipeline issues • Understanding of Terraform to collaborate with engineering on environment setup, permissions, and state management.
🏖️ Benefits
• Flexible work from home • Flexible schedule • Support for home office • Professional Development & Social Support (global benefits) • Professional development support • Annual home office equipment stipend • Monthly cell phone bill stipend • Coworking office space stipend • Mentorship program and regular learning sessions/seminars • Optional team social activities online and offline (games, yoga, meditation and meals) • Generous travel support for in-person meetings and retreats • Paid subscription to meditation apps and other mental health resources • Complimentary access to publications like the New York Times, the Wall Street Journal, and others • Digital security training and support
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