Junior Operations Analyst – Generalist

🔥 12 hours ago

🇧🇷 Brazil – Remote

💵 R$0 - R$3.9k / month

⏳ Contract/Temporary

🟢 Junior

⚙️ Operations

👻 Ghost score 0%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Mellro

Mellro

11 - 50 employees

Founded 2018

🏠 Real Estate

💳 Fintech

🤝 B2B

💰 $897.3k Angel Round - Mell.ro on 2024-07

Real Estate • Fintech • B2B

Mellro is a Brazilian rent payment guarantor that serves real estate agents and brokerages across Brazil. It simplifies the rental process with technology-enabled (and free) tools, guarantees on-time rental payments for landlords and agencies, and offers advances on receivables to ensure predictable cash flow.

📋 Description

• Execute and support the implementation of operational processes, projects, and improvements • Create, configure, and update workflows, lists, tasks, subtasks, checklists, forms, fields, and statuses in ClickUp and/or other tools • Support the transformation of diagnoses and requirements into execution plans • Keep tasks, owners, deadlines, dependencies, and evidence up to date • Document processes, routines, business rules, and operating instructions • Support the development of flowcharts and implementation materials • Organize information from meetings, transcripts, forms, and diagnostics • Track outstanding items and flag risks or blockers to the Internal Product Owner • Support the testing of processes, forms, automations, and configurations • Record test results, identified errors, and required adjustments • Prepare materials for team validation • Support communication, implementation, and adoption of changes • Organize deliverables and project evidence for the department • Execute minor operational improvements with guidance • Identify inconsistencies, duplicates, and opportunities for simplification • Ensure documentation reflects the process actually used by operations

🎯 Requirements

• Experience with or familiarity with ClickUp, Monday, Asana, Trello, or similar tools • Basic knowledge of process or project management • Ability to create and organize tasks, checklists, forms, and workflows • Basic spreadsheet skills • Strong written communication and process documentation skills • Ability to learn digital tools quickly • Ability to organize information from different sources • Basic knowledge of flowcharts is a plus • Familiarity with simple automations, no-code tools, and integrations is a plus • Experience in startups, operations, process implementation, or project support is a plus • Organization and attention to detail • Hands-on, proactive, execution-oriented profile • Curiosity to understand the purpose of activities, rather than simply reproducing tasks • Accountability for records, deadlines, and internal information • Ability to manage multiple activities without losing context • Strong communication skills and ease working with different teams • Autonomy to execute within clear guidelines and criteria • Willingness to learn, receive feedback, and develop gradually • Ability to identify outstanding items, inconsistencies, and risks • Flexibility to work in a dynamic environment while maintaining discipline and organization • Bachelor’s degree or associate degree/technical qualification • Portuguese

🏖️ Benefits

• Cost allowance • Flexible working hours • Day off • Wellness platform

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