Technical Account Manager

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🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $160k - $270k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

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Mendix

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

💰 $25M Series B on 2014-01

SaaS • Enterprise • Artificial Intelligence

Mendix is a leading enterprise low-code application development platform recognized by Gartner's Magic Quadrant 2024. It allows enterprises to accelerate application development and delivery using AI-enhanced features. Mendix offers a visual IDE called Studio Pro, which simplifies complex tasks and automates routine processes. The platform supports IT governance, compliance, and digital transformation strategies. Mendix helps organizations optimize legacy investment and create exceptional customer experiences across industries like financial services, manufacturing, and retail. It also provides robust integration capabilities and collaboration with strategic partners like AWS and Red Hat.

📋 Description

• The Technical Account Manager (TAM) is a post-sales technical lead responsible for driving the successful adoption, scaling, and self-sufficiency of advanced software solutions, including Mendix, Graph Studio, AI Cloud, and SAS Language Compiler tools. • Build trusted relationships with customer stakeholders like CIOs, CTOs, and enterprise architects. Serve as their strategic technical advisor. • Collaborate with AEs and Partner Managers to align technical adoption and growth priorities. • Maintain a clear view of customer architecture, advising on product integration. • Develop and own Customer Adoption Plans aligned to customer strategies, ensuring progress and alignment. • Lead technical kickoffs and adoption enablement activities (e.g., workshops, account reviews) to drive customer self-sufficiency.

🎯 Requirements

• Degree in computer science, engineering, or a related field; advanced degrees are welcome. • Demonstrated experience in technical customer management, consultancy, presales, or similar roles within software or technology.

🏖️ Benefits

• Equal Employment Opportunity Statement • Pay Transparency Non-Discrimination Provision • California Privacy Notice