Billing Specialist

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🕒 May 12

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Logo of Law Firm

Law Firm

10,000+ employees

Founded 2004

👥 B2C

🌍 Social Impact

B2C • Social Impact

Law Firm is a Florida-based law firm specializing in behavioral health legal matters, including involuntary treatment under the Marchman Act, guardianship (including emergency temporary guardianship), and legal intervention for eating disorders. The firm works with families to create individualized plans involving intervention, treatment placement, case management, and coordination with clinical providers to help loved ones receive appropriate care. They operate multiple Florida offices and emphasize compassionate, team-based advocacy for individuals with substance use and mental health disorders.

📋 Description

• Review the case management or time and billing system daily to ensure quality, accuracy, and timeliness of time entries; follow up with billers as needed. • Edit and proofread bills for grammar, clarity, and sentence structure, ensuring descriptions demonstrate progress and value to clients. • Generate pre-bills on a bi-weekly/monthly schedule and provide them to the Owner/Administrator for review and approval. • Prepare and send final invoices and statements to clients in accordance with firm policies and procedures. • Process client payments and manage retainer/trust accounts, auto-replenishment, and installment payments. • Monitor timeliness of payments, contact clients with late payments, and negotiate payment plans within firm guidelines. • Identify and escalate non-standard payment arrangements for approval by the Owner/Controller. • Oversee early-stage A/R collections and coordinate the case withdrawal process according to firm policy. • Work with clients to address billing questions and concerns, resolve issues, and preserve strong client relationships. • Coordinate with the merchant service provider and credit card companies to address disputes and chargebacks; issue refunds with Owner approval. • Maintain accurate records of costs advanced to clients, updating the case management and accounting systems. • Compile basic metrics on billing, collections, and accounts receivable as requested.

🎯 Requirements

• At least 2 years of experience in a professional services setting, preferably in a law firm, in billing, collections, or a similar role. • Strong grammar, proofreading, critical thinking, and business writing skills. • Proficiency with Excel and QuickBooks (or similar accounting software). • Comfortable working in multiple databases and case management systems; experience with law firm case management software is a plus. • Proficient with Microsoft Office (Word, Outlook, Excel). • Ability to maintain confidentiality and comply with applicable ethical rules, including not engaging in the unauthorized practice of law.

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