Czech Speaking Reservations Agent

🔥 0 minutes ago

🌐 Greece, Czechia, +3 more countries – Remote

🇬🇷 Greece – Remote 🇨🇿 Czechia – Remote 🇸🇰 Slovakia – Remote 🇪🇸 Spain – Remote 🇧🇬 Bulgaria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Reservations Agent

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Deliver customer service by handling inbound inquiries regarding accommodation bookings and travel modifications. • Maintain professional communication in the tourism sector to ensure guest satisfaction. • Assist travelers with booking adjustments, payment queries, and general travel information via phone, email, and chat. • Resolve complex reservation issues efficiently. • Collaborate with international hotel partners to verify booking details and streamline the guest experience. • Identify opportunities to provide value-added services. • Meet and exceed performance indicators related to resolution time, accuracy, and customer loyalty.

🎯 Requirements

• Native or fluent Czech (spoken and written) is mandatory for this role. • Valid EU passport (mandatory). • Strong interpersonal skills with a passion for the tourism industry and global travel. • Previous experience in customer support or reservations is considered a significant advantage. • Professional command of English to facilitate internal communication. • Ability to thrive in a fast-paced environment while maintaining attention to detail.

🏖️ Benefits

• Competitive Monthly Salary • Fully Paid Training programs to ensure your success in the tourism industry. • Health Insurance and local social security benefits. • Fully Paid Relocation Package (flight, transfer, hotel) • Monthly Performance Bonus based on quality and efficiency metrics. • 2 Extra Salaries Per Year (13th and 14th salary) • Ongoing professional development • Team-building events