French Speaking Customer Expert

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇪🇸 Spain – Remote 🇧🇪 Belgium – Remote 🇨🇭 Switzerland – Remote 🇱🇺 Luxembourg – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ French

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide expert-level technical support for Microsoft software suites to French-speaking enterprise and consumer clients • Troubleshoot complex IT software issues through various digital channels • Maintain detailed case documentation in the company CRM system • Collaborate with international teams to refine service processes • Stay updated on the latest Microsoft product developments • Contribute to team targets by maintaining high KPIs in customer satisfaction and resolution speed • Act as a brand ambassador for Microsoft, upholding professional communication standards

🎯 Requirements

• Native or fluent French (spoken and written) is mandatory for this role • Excellent proficiency in English, as it is the corporate language of our IT client • Strong interest in the Information Technology industry and a passion for software solutions • Valid EU passport (mandatory) to facilitate relocation • Previous experience in technical support, customer service, or IT-related roles is highly preferred • Ability to adapt to a fast-paced, professional, and multicultural work environment in Greece

🏖️ Benefits

• Competitive Monthly Salary package plus 13th and 14th salary bonuses • Monthly Performance Bonus linked to achieving quality benchmarks • Fully Paid Relocation Package including flight, airport transfer, and hotel accommodation • Professional development with fully paid specialized IT training programs • Comprehensive private health insurance coverage • Assistance with all administrative procedures and local documentation in Greece • Team-building events • International networking opportunities • Over 300 days of sunshine a year • Mediterranean cuisine and local community lifestyle