French Speaking Customer Expert

🔥 1 minute ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇪🇸 Spain – Remote 🇧🇪 Belgium – Remote 🇨🇭 Switzerland – Remote 🇱🇺 Luxembourg – Remote

⏰ Full Time

🟠 Senior

✨ French

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Deliver high-quality support to French-speaking customers regarding telecommunications services and technical inquiries. • Troubleshoot and resolve complex connectivity and hardware issues for a world-leading technology brand. • Maintain a deep understanding of evolving telecommunications products to provide accurate and efficient solutions. • Foster long-term customer loyalty through professional, empathetic, and expert-level communication. • Document all interactions accurately within the CRM system to ensure seamless service continuity. • Collaborate with international teams to refine internal processes and enhance service quality standards. • Participate in ongoing training to stay ahead of advancements within the global telecommunications sector.

🎯 Requirements

• Native or fluent French (spoken and written) is mandatory for this role. • Proficiency in English to effectively collaborate within our international telecommunications support teams. • Valid EU passport or a valid work permit to legally work in the European Union. • Strong technical aptitude and a genuine passion for the telecommunications industry. • Exceptional communication skills with a focus on problem-solving and customer satisfaction. • Previous experience in customer service or technical support is highly preferred.

🏖️ Benefits

• Competitive Monthly Salary package • Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary) • Monthly Performance Bonus for high-achieving Customer Experts • Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation) • Comprehensive, fully paid training program • Excellent private health insurance coverage • The opportunity to build your career in Greece while working for a premier global tech leader