French Speaking Customer Expert

Job not on LinkedIn

🔥 0 minutes ago

🌐 Greece, Bulgaria, +3 more countries – Remote

🇬🇷 Greece – Remote 🇧🇬 Bulgaria – Remote 🇫🇷 France – Remote 🇪🇸 Spain – Remote 🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ French

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide world-class support to French-speaking users within the FinTech ecosystem, resolving transaction and account inquiries. • Ensure the highest standards of security and compliance when handling sensitive financial data and digital payment queries. • Navigate complex FinTech platforms to troubleshoot technical issues and offer precise, expert guidance. • Maintain a deep understanding of payment processing workflows and financial product updates to assist customers effectively. • Collaborate with international teams to optimize customer experience and resolve escalated financial discrepancies. • Represent a global FinTech brand with professionalism, empathy, and technical proficiency at all times. • Contribute to the continuous improvement of support processes by providing feedback on common user pain points.

🎯 Requirements

• Native or fluent French (spoken and written) is mandatory for this role. • A strong interest in the FinTech industry and digital financial services. • Valid EU passport or a valid work permit for Greece. • Exceptional communication skills and the ability to simplify complex financial technical concepts. • Previous experience in customer service or a digital payment-related environment is considered a strong advantage. • Proficiency in English is required for internal communication within our international team.

🏖️ Benefits

• Competitive Monthly Salary • 2 Extra Salaries Per Year (13th and 14th salary) • Monthly Performance Bonus • Fully Paid Training on FinTech systems and internal processes • Comprehensive Health Insurance package • Fully Paid Relocation Package (flight, transfer, hotel accommodation upon arrival) • Remote work flexibility within Greece