French Speaking Video Streaming Customer Expert

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

🇬🇷 Greece – Remote 🇩🇪 Germany – Remote 🇪🇸 Spain – Remote 🇧🇪 Belgium – Remote 🇨🇭 Switzerland – Remote 🇱🇺 Luxembourg – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ French

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mercier Consultancy MD

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide high-level technical and account support for subscribers of a premier streaming platform • Resolve streaming quality issues, billing inquiries, and subscription management queries in French • Act as a brand ambassador, ensuring a premium user experience for streaming platform customers • Troubleshoot playback errors across Smart TVs, mobile devices, and tablets • Maintain comprehensive knowledge of the latest platform content releases and feature updates • Collaborate with international teams to escalate complex technical feedback to improve service reliability • Maintain a high standard of customer satisfaction through empathetic and professional communication

🎯 Requirements

• Native or fluent French (spoken and written) • Valid EU passport (mandatory) • Strong passion for the streaming platforms industry and digital media • Excellent communication skills and a customer-centric mindset • Availability to work in a fast-paced, high-performance remote environment • Proficiency in basic troubleshooting and interest in technology

🏖️ Benefits

• Competitive Monthly Salary with 13th and 14th salaries per year • Fully Paid Training on streaming platforms technology • Private Health Insurance coverage • Fully Paid Relocation Package (flight, transfer, hotel accommodation) • Monthly Performance Bonus linked to service quality • Professional growth opportunities within a supportive, multicultural work environment • All-inclusive relocation support