Portuguese Speaking Cybersecurity Customer Expert

🔥 0 minutes ago

🌐 Greece, Germany, +4 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♂️ Cybersecurity / Security Engineer

👻 Ghost score 15%

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🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Mercier Consultancy MD

Mercier Consultancy MD

11 - 50 employees

🎯 Recruiter

🏥 Healthcare

Recruitment • Healthcare

Mercier Consultancy MD is a recruitment agency specializing in medical and healthcare roles across Europe. Mercier Consultancy Medical positions itself as a leading recruiter for medical jobs, connecting hospitals, clinics, and other healthcare employers with physicians and clinical staff. The company focuses on sourcing and placing medical professionals to meet the staffing needs of European healthcare providers.

📋 Description

• Provide high-level support for cybersecurity software and enterprise security solutions • Assist Portuguese-speaking clients in resolving technical threats, account security, and data protection inquiries • Act as a primary point of contact for users navigating complex security software platforms • Monitor and escalate security incidents while ensuring compliance with international privacy protocols • Document all interactions within the cybersecurity CRM, maintaining strict data integrity • Stay updated on the latest cyber threat landscapes to provide proactive customer guidance • Collaborate with international teams to improve internal knowledge bases regarding cybersecurity best practices

🎯 Requirements

• Native or fluent Portuguese (spoken and written) is mandatory for this role • Valid EU passport (mandatory) to work in one of the premier jobs in Greece • A professional command of English, as it is the primary language of our technical cybersecurity training • A strong interest in the cybersecurity industry and technology-driven problem solving • Excellent communication skills, capable of explaining complex security concepts to non-technical users • Previous experience in technical support or customer relations is considered a significant asset

🏖️ Benefits

• Competitive Monthly Salary • Fully Paid Training on the latest cybersecurity industry tools • Health Insurance coverage for all employees • Fully Paid Relocation Package (flight, transfer, hotel provided upon arrival) • Monthly Performance Bonus for high-achievers • Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary) • Team-building events • Professional growth pathways in Greece

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