Integration Analyst

Job not on LinkedIn

🔥 0 minutes ago

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Mercos

Mercos

51 - 200 employees

Founded 2010

🤝 B2B

🛍️ eCommerce

☁️ SaaS

💰 $50k Non Equity Assistance on 2016-11

B2B • eCommerce • SaaS

Mercos is an automated sales and eCommerce B2B system that simplifies order management and sales processes for businesses selling at wholesale. By integrating with existing ERPs, Mercos provides real-time order issuance, stock control, and sales team management, allowing for error-free transactions and efficient communication. Its features include an easy-to-use mobile app for offline sales, customizable reports, and a dedicated support team, making it a comprehensive solution for industries, distributors, and sales representatives looking to enhance productivity and sales performance.

📋 Description

• Act in a consultative capacity to develop integration scopes, understanding client requirements and proposing appropriate, realistic technical solutions • Collaborate with Business Managers on high-value accounts, providing technical support to advance commercial opportunities within the portfolio • Participate in and lead meetings with clients, ERP partners and internal teams, mediating interests with technical clarity and business perspective • Map clients' commercial processes to identify opportunities and anticipate technical challenges in integrations • Negotiate scope, address technical objections and propose viable alternatives when the initially desired approach is not possible • Support integrators with questions about integration mechanics, business rules and technical alternatives • Analyze integration issues and work directly with partners or clients to resolve them, exploring alternative approaches before escalating to technical teams • Document interactions and keep the CRM (Salesforce) up to date, ensuring visibility for all stakeholders • Capture and record product improvement suggestions based on scope analyses and recurring requests • Monitor project progress, KPIs and risks, keeping management informed • Complete the mandatory development track for Mplayers and build your IDP (Individual Development Plan) through 1:1s with leadership

🎯 Requirements

• Experience with solution architecture and system integration • Broad technical knowledge in: • Cloud computing • IT infrastructure • Data modeling and storage • Business Intelligence (BI), Big Data and analytics • Service-Oriented Architecture (SOA) and microservices • REST APIs, including JSON communication, pagination, soft deletes, throttling and sandbox/production environments • Experience with ERPs and their integration processes (e.g., Sankhya and Protheus) • Familiarity with testing/staging environments and technical integration processes • Experience with CRM systems (preferably Salesforce) for recording and tracking activities and projects

🏖️ Benefits

• 💰PLR - Profit and Results Sharing Program • 🍎Home-office allowance + meal/food voucher on the Caju flexible benefits card • 🤑Budget to set up your home office • 🚑National Health and Dental insurance • 👩🏽‍⚕️Access to Moodar for online psychological care (benefit extendable to family) • 💻Access to an educational platform with full scholarships for undergraduate, postgraduate, short courses, languages and MBA • 🏋🏼‍♀️Wellhub (formerly Gympass): app with access to partners for physical activities (gyms) and wellbeing partners for the physical, emotional and nutritional health of you and your family

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