MeshyAI
AR/VR • Gaming • Artificial Intelligence
MeshyAI is a cutting-edge platform that enables users to generate detailed 3D models and animations from text prompts or images effortlessly. It offers various tools such as text-to-3D model creation, image-to-3D conversion, and AI texturing, making it an essential resource for game developers, 3D printing enthusiasts, and XR creators. MeshyAI aims to streamline the 3D design process with fast, user-friendly interfaces and API integrations, fostering creativity in a vibrant community of creators around the world.
Customer Support Specialist
October 27
MeshyAI
AR/VR • Gaming • Artificial Intelligence
MeshyAI is a cutting-edge platform that enables users to generate detailed 3D models and animations from text prompts or images effortlessly. It offers various tools such as text-to-3D model creation, image-to-3D conversion, and AI texturing, making it an essential resource for game developers, 3D printing enthusiasts, and XR creators. MeshyAI aims to streamline the 3D design process with fast, user-friendly interfaces and API integrations, fostering creativity in a vibrant community of creators around the world.
📋 Description
• Handle user inquiries via Intercom and Discord, providing fast, friendly, and clear responses. • Troubleshoot issues related to billing, credits, and product usage. • Collaborate with product, engineering, and design to escalate and solve user-reported problems. • Proactively collect user feedback and flag opportunities for product improvement. • Help design and maintain internal support docs and user-facing help content. • Contribute to support automation. (e.g. Intercom flows, macros, self-serve tools)
🎯 Requirements
• 1–3 years of experience in customer support, community, or ops roles. • Clear, empathetic communicator with excellent spoken and written English. • Tech-savvy, resourceful, and comfortable navigating a fast-evolving product. • Self-starter who can build structure where none exists. • Bonus: experience with SaaS industry, Intercom, Discord or AI/3D tools.
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options
Apply NowSimilar Jobs
October 17
Associate Customer Support Specialist delivering customer service to global enterprise customers while promoting trust and loyalty. Responsible for managing customer inquiries and translating updates between Korean and English.
🗣️🇰🇷 Korean Required
🗣️🇯🇵 Japanese Required
August 9
Provide friendly customer support for Strikingly, a website builder, via email and chat.
🗣️🇰🇷 Korean Required
August 9
Join Strikingly as a full-time bilingual Korean support agent and assist users with their websites.
🗣️🇰🇷 Korean Required
August 9
Join Strikingly to provide bilingual Korean customer support for website creation and management.
🗣️🇰🇷 Korean Required
August 8
Support international customers in inquiries and provide excellent service for a Fintech and Edtech start-up.
🗣️🇨🇳 Chinese Required