Internal Operations Manager – Operations Enablement

🕒 March 26

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 67%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 229 days.
• Jobs at this company usually fill in 47 days.
• Reposted once.
• No salary listed.

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metergrid GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

💼 Consulting

📦 Logistics

⚡ Energy

💰 Seed Round on 2023-09

Consulting • Logistics • Energy

metergrid GmbH is a software provider focused on creating efficient and decentralized energy solutions for the future. They develop innovative SaaS products aimed at addressing specific challenges in decentralized energy systems. Their first successful product is an automated cloud solution designed for the profitable management, realization, and billing of tenant power projects and charging infrastructures. metergrid aims to continue developing technology-driven products and services to drive sustainability in the energy industry.

📋 Description

• Make metergrid operationally scalable • Establish clear processes, clean interfaces, robust KPIs, and transparency across the entire value chain, from Sales through Billing • Enable Project Management, Project Support, and Customer Support through processes, interfaces, and quality gates • Develop a systematic approach to project delivery and continuously improve processes, interfaces, and standards • Contribute operationally to selected projects, analyze workflows, and identify optimization opportunities • Convert improvement initiatives into sustainable operational enhancements in a structured manner • Advance the operations framework across the entire project lifecycle, from signing through billing and Customer Success • Analyze and optimize end-to-end processes • Define process structures, quality gates, handover points, and role and escalation logic • Model and document target processes in systems and tools • Analyze actual project lead times, bottlenecks, and quality deviations • Identify standardization and automation opportunities • Structure collaboration between Sales, Project Management, Project Support, and Customer Success • Define clear handovers and internal SLAs • Establish decision-making and documentation structures • Develop and continuously improve a KPI framework for data-driven management • Establish structured weekly and monthly reviews • Optimize the operational systems landscape, including CRM, project management, and billing systems • Reduce manual processes and introduce new standards • Build scalable infrastructure to support company growth and greater stakeholder transparency • Approximately 80% process optimization, interface management and integration, and approximately 20% operational project work

🎯 Requirements

• Several years of experience building or further developing processes in growing organizations • Demonstrated experience with KPI systems, performance management, or operational governance • Practical experience managing interfaces between multiple teams or departments • Experience in project or process management, ideally in the energy sector, infrastructure projects, or a highly regulated environment • Understanding of business relationships and scaling principles • Experience with operational tools, such as CRM, project management, or BI systems • Experience with HubSpot, G Suite, or Notion is a plus • Ability to quickly understand complex workflows and improve them systematically • Willingness to take ownership of integration and implementation • Ability to drive impact and lead change without direct people-management responsibility • Ability to work effectively with management and operational teams as equals • Strong organizational skills combined with a bias for action • Clear communication and sound decision-making skills • Analytical depth and a pragmatic, solution-oriented approach • High degree of ownership and a desire to shape and improve things • Ability to engage teams and build trust

🏖️ Benefits

• Flexible working arrangements: work from Stuttgart, Hamburg, Berlin, or fully remote • Part-time or full-time employment • Subsidy for the Deutschlandticket • Regular cross-departmental events at our locations • Motivated startup team with minimal hierarchy • Freedom to shape your role and actively influence the company’s direction • Diverse personal and professional development opportunities • Subsidized company pension plan • Meaningful work supporting the energy transition • Fast learning curve and a high degree of ownership • Support for your personal development • Innovative, agile work environment

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