General Manager – P&C Operations

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Shermco Industries

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1974

🤝 B2B

🛍️ eCommerce

📱 Media

B2B • eCommerce • Media

Shermco Industries is a digital marketing agency based in Hiawatha, Iowa, specializing in a wide array of services including digital advertising, website design, e-commerce development, social media marketing, and media production. They focus on creating effective marketing strategies tailored to the unique needs of their clients across various industries, with a commitment to enhancing brand visibility and driving growth. Their expertise also extends to graphic design, event production, and content creation, making them a versatile partner for businesses seeking comprehensive marketing solutions.

📋 Description

• Oversee daily service delivery across electrical testing, commissioning, protection & control systems, and maintenance services • Ensure work is executed safely, efficiently, and in compliance with Shermco and industry standards • Lead scheduling, dispatch, and workforce utilization across technicians, engineers, and specialists • Ensure consistency in documentation, QA/QC processes, and field execution standards • Support successful project delivery, ensuring timelines, budgets, and client requirements are met • Provide subject matter leadership in protection and control systems, including commissioning, testing, troubleshooting, and system integration • Support development and standardization of P&C procedures, practices, and documentation • Oversee quality and technical accuracy of relay testing, settings verification, and system validation • Mentor and develop technical staff in protection & control competencies • Ensure compliance with NETA, CSA, utility standards, and client-specific requirements • Lead, coach, and develop supervisors, engineers, and field personnel • Drive workforce planning, recruitment, and succession strategies in partnership with HR • Foster a culture of safety, accountability, collaboration, and high performance • Conduct performance management, training, and career development planning • Support technical capability growth, particularly in protection & control disciplines • Ensure full compliance with WorkSafeBC regulations and Shermco safety programs • Enforce adherence to the Canadian Electrical Code (CEC), CSA standards, and NETA guidelines • Lead safety initiatives, audits, incident investigations, and prevention programs • Own and manage budgeting, forecasting, and financial performance of operations • Monitor key metrics including utilization, job costing, margins, and productivity • Identify and implement cost optimization and revenue growth strategies • Provide regular reporting and insights to senior leadership • Build and maintain strong client relationships through consistent, high-quality service delivery • Support complex project execution, issue resolution, and escalation management • Ensure all work meets contractual obligations and exceeds client expectations • Partner with Sales to support business development and client retention efforts • Partner with Safety, HR, Finance, Engineering, and Sales teams to support business objectives • Align workforce capacity with project demand and strategic growth initiatives • Drive integration of systems, tools, and processes across the organization • Escalate risks, resource gaps, and operational challenges as needed

🎯 Requirements

• Bachelor’s degree or diploma in Electrical Engineering, Power Systems, Business, or a related field (or equivalent experience) • 10+ years of experience in electrical services, power systems, or industrial operations • Strong experience in protection & control systems, including relay testing, commissioning, and troubleshooting • Proven leadership experience managing multi-disciplinary field teams and business operations • Demonstrated experience with P&L management, budgeting, and operational performance oversight • Strong knowledge of WorkSafeBC, Canadian Electrical Code (CEC), CSA standards, and NETA practices • Excellent leadership, communication, and decision-making skills • Experience in workforce planning, scheduling, and large-scale project coordination • Ability to operate effectively in a remote leadership role with frequent travel (up to 50%)

🏖️ Benefits

• Equal Opportunity Employer • Drug-Free Workplace