MicroHealth
51 - 200 employees
⚕️ Healthcare Insurance
🏛️ Government
Healthcare Insurance • Government • IT Services
MicroHealth is a veteran-owned small business specializing in delivering comprehensive IT solutions, particularly in the federal space. Based in Vienna, Virginia, the company offers a range of services including agile project management, advanced cybersecurity, innovative software development, IT infrastructure management, data analytics, and specialized healthcare IT services. They provide support across government agencies, ensuring seamless integration, compliance, and operational efficiency. MicroHealth is recognized for its commitment to diversity, outstanding company culture, and leading IT solutions and services. The company also emphasizes community engagement through its annual giving season and support for veterans.
Front-End Customer Ambassador, Call Center, Benefits Experience
Job not on LinkedIn
🔥 4 hours ago
🇺🇸 United States – Remote
💵 $25 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💻 Frontend Engineer / Web Developer
🚫👨🎓 No degree required
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MicroHealth
51 - 200 employees
⚕️ Healthcare Insurance
🏛️ Government
Healthcare Insurance • Government • IT Services
MicroHealth is a veteran-owned small business specializing in delivering comprehensive IT solutions, particularly in the federal space. Based in Vienna, Virginia, the company offers a range of services including agile project management, advanced cybersecurity, innovative software development, IT infrastructure management, data analytics, and specialized healthcare IT services. They provide support across government agencies, ensuring seamless integration, compliance, and operational efficiency. MicroHealth is recognized for its commitment to diversity, outstanding company culture, and leading IT solutions and services. The company also emphasizes community engagement through its annual giving season and support for veterans.
📋 Description
• Intake sensitive health information with confidentiality • Troubleshoot user problems and provide solutions • Process TRICARE premium payments and handle various payment methods • Educate beneficiaries on healthcare plan options, coverage, and eligibility • Maintain accurate records of customer interactions
🎯 Requirements
• High school diploma or equivalent required • 2-3 years of experience in customer service within a healthcare or medical plan environment required • 1-2 years of call center experience in a high-volume environment required • Experience with TRICARE programs and premium payment processing strongly preferred • Proficiency in Microsoft Office Suite and CRM software
🏖️ Benefits
• Comprehensive and competitive benefits package • Health insurance • Retirement planning assistance • Personal growth opportunities • Paid time off
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