Welsh-Speaking Customer Consultant

Job not on LinkedIn

November 18

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Logo of Midland Credit Management, an Encore Capital Group Company

Midland Credit Management, an Encore Capital Group Company

Established in 1953, Midland Credit Management, Inc. (MCM), a wholly-owned subsidiary of Encore Capital Group, Inc., is a specialty finance company providing debt recovery solutions for consumers across a broad range of assets. We purchase portfolios of defaulted consumer receivables and manage them by partnering with our consumers as they repay their obligations and work toward financial recovery.

1001 - 5000 employees

📋 Description

• Handle inbound and outbound calls in both Welsh and English • Spot patterns and identify potentially vulnerable customers • Use active listening skills to support financial wellbeing

🎯 Requirements

• Welsh-speaking • Team player with enthusiasm and work ethic • Empathy and resilience • Great attention to detail • Ability to handle difficult subjects • Comfort in delivering tailored solutions

🏖️ Benefits

• 31 days holiday (pro rata) - including all bank holidays • Remote Training: 3 weeks with a dedicated L&D Trainer supporting you.

Apply Now

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