Senior Commercial & Strategy Manager

🕒 May 11

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Logo of Midnite

Midnite

11 - 50 employees

Founded 2020

💰 $16M Series A on 2022-02

Midnite is a company that seems to focus on technological solutions or products, possibly related to user interaction with web interfaces or applications. The text involves handling of styles and potentially scripts for hiding or managing content visibility, which may be related to user experience, web development, or app interfaces. However, more specific details are required to clearly determine the exact nature of its services or products.

📋 Description

• Own the ongoing view of player and revenue performance across the business, including: • - Retention and reactivation trends across cohorts (by product, acquisition source, and player segment) • - Cohort payback and lifetime value, with a clear view of how quickly and sustainably we’re generating value • - ARPU and value distribution across sportsbook, casino, and cross-product players • - The impact of bonuses and promotions on both short-term activity and long-term value • Analyse performance across the full player lifecycle: • - From acquisition → onboarding → early engagement → long-term retention • - Identifying where players are dropping off, and where value is being created or lost • Break down performance across key verticals and levers: • - Sportsbook: staking behaviour, margin dynamics, event-level engagement, promotional impact • - Casino: game mix, session frequency, cross-sell dynamics, consistency of revenue • - Retention & Promotions: how incentives, features, and experiences influence engagement, frequency, and long-term value • Understand how commercial activity translates into product performance: • - How acquisition quality impacts retention and LTV • - How onboarding and early experience shape long-term behaviour • - How incentives and features influence engagement, frequency, and value (beyond immediate uplift) • Support and evaluate key commercial and product initiatives, including: • - Free-to-play games as retention and engagement drivers • - Rewards and loyalty frameworks (e.g. progression systems, incentives, VIP mechanics) • - Promotional mechanics such as prize draws and campaigns • - New market and territory launches • Help define and measure success: • - Setting clear KPIs upfront • - Tracking performance post-launch • - Identifying what’s working and what needs to evolve • Identify what is driving movement in key metrics: • - Explaining shifts in retention, revenue, and payback in a clear, structured way • - Distinguishing between short-term effects and sustainable improvements • Translate analysis into clear, practical direction: • - Where to focus to improve performance • - What needs to change in product, retention, or promotions • - Helping teams prioritise initiatives with the biggest impact

🎯 Requirements

• Experience in iGaming / betting is essential • 4+ years’ experience in commercial, analytics, or strategy roles • Strong understanding of player economics and lifecycle metrics (retention, LTV, payback, ARPU, etc.) • Proven ability to turn analysis into clear, actionable insight • Strong hands-on experience with data and BI tools • Comfortable using tools such as Omni, Looker, Tableau (or similar) to independently explore data and build analysis • Comfortable working across multiple teams (product, marketing, trading, finance) • Strong communication skills — able to explain complex issues in a simple, structured way • Collaborative approach — works with teams to improve performance, not just report on it • Structured thinker with strong attention to detail • Experience across both sportsbook and casino (Nice to have) • SQL or experience working closely with data teams (Nice to have) • Familiarity with lifecycle / retention mechanics (Nice to have)

🏖️ Benefits

• Private health insurance with zero excess, including optical cover and optional dental. • Income protection to protect your earnings and give you peace of mind. • Tenure holiday policy. After three years you receive an extra two days leave, increasing to 30 days annually after five years. • Flexible working and a fully supported home office setup so you can do your best work from home. • Nursery salary sacrifice scheme helping parents save thousands each year on nursery fees. • Salary sacrifice schemes for tech and holidays so you can spread the cost of the things you want. • Retail discounts and subscription perks across a wide range of brands. • Quarterly team socials to connect, celebrate and have fun together.

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