Process Analysts Team Lead

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Mimica

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

Mimica is a company that specializes in AI-powered process discovery and automation opportunities for businesses. By observing a team's work, Mimica maps current processes, identifies areas for improvement, and prioritizes them based on time savings and ease of automation. The company offers process intelligence metrics that help prioritize high-ROI transformation and automation activities. Mimica emphasizes data security and compliance with standards such as GDPR, ISO 27001, and SOC 2. Its products, including Mimica Miner and Mimica Mapper, aim to accelerate business transformation and improve efficiency through accurate process mapping and automation.

📋 Description

• Collaborate with the Solution Engineer and PA Manager to define the structure and scope of each project, setting clear evaluation criteria and success benchmarks. • Assign projects, ensuring timely delivery while monitoring key metrics such as on-time delivery, accuracy, and overall project quality. • Conduct regular check-ins with project teams to address questions on map structure, data, and workflow. • Manage end-to-end coordination with stakeholders, resolving issues that may affect delivery, ensuring deadlines are met, and providing weekly status updates. • Act as a resource for colleagues throughout the project lifecycle by offering tactical guidance and coaching on best practices, mining, and mapping techniques. • Provide insights and solutions for complex or unique cases/projects. • Ensure all project deliverables meet established quality standards. • Coordinate with Quality Assurance team members pending tasks. • Facilitate weekly planning and sync meetings for your team, delegating tasks, setting priorities, and establishing deadlines. • Contribute to building foundational processes and guardrails for the PA team’s operations. • Develop and refine hiring assessments, including role-specific exercises and interview questions. • Participate in the hiring process. • Conduct performance reviews, provide actionable feedback, and address performance gaps or celebrate successes. • Conduct regular 1:1 meeting to support team members' growth and resolve challenges.

🎯 Requirements

• Degree in a quantitative or analytical discipline, such as Industrial Engineering, IT, economics or a related field • Proven track record of delivering multiple projects within strict deadlines. • Experience working with cross-functional teams and stakeholders in a fast-paced environment. • Knowledge in project management tools (e.g., JIRA, Trello, Asana) and data visualization platforms (e.g., Looker Studio, Power BI). • Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). • Strong organizational and time-management skills to prioritize tasks and manage resources effectively. • Exceptional written and verbal communication skills, with the ability to convey complex information clearly and concisely. • Experience with Process analysis, Optimization and processes improvement or process automation. • Demonstrated ability to lead and develop a team, including performance management, coaching, and mentoring. (Bonus) • Experience in stakeholder management and conflict resolution. (Bonus)

🏖️ Benefits

• Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. • Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. • Company-issued laptop, remote setup stipend, and co-working budget • Flexible schedules and location • Ample paid time off, in addition to local public holidays • Enhanced parental leave • Health & retirement benefits • Annual learning & development budget • Annual workaways and regular virtual & in-person socials • Opportunity to contribute to groundbreaking projects that shape the future of work