Social Media Manager

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🔥 24 minutes ago

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Mindgruve

501 - 1000 employees

☁️ SaaS

🤖 Artificial Intelligence

📋 Compliance

SaaS • Artificial Intelligence • Compliance

Mindgruve is not described in the provided text; the supplied content instead appears to be for accessiBe. accessiBe is an AI-driven web accessibility company that offers an automated accessibility widget, scanning and remediation tools, expert/manual audits and user testing, litigation support, and integrations with major CMS/ecommerce platforms. Their solutions aim to achieve WCAG/ADA/EAA compliance for small businesses through enterprises, combining automated AI remediation with human expertise, and they provide partner and agency programs, security/SOC2 assurances, and industry-specific offerings.

📋 Description

• Manage and execute content calendars across platforms including TikTok, Instagram, YouTube, LinkedIn, Facebook, Reddit, X, and Pinterest. • Track performance metrics on a monthly and quarterly basis, highlighting top-performing content and proactively flagging low-performing posts. • Utilize social measurement and scheduling tools at an intermediate level — including Sprinklr, Meta Business Manager, Sprout Social, and social listening platforms. • Understand how KPIs are calculated, what they mean, and what they measure; contribute to client reporting with performance insights and observations. • Identify trends from platforms and competitors by proactively following and tracking both; flag relevant opportunities to the Social Strategist or Senior Strategist. • Explore user comments, questions, and UGC for inspiration and audience insights; support community management across active brand accounts. • Demonstrate a deep understanding of brand followers and their communities, applying that knowledge to content recommendations. • Transform content ideas and briefs from Social Strategists into coherent outlines, copy, and platform-ready posts with minimal supervision. • Write captions and short-form copy that match a predefined tone of voice and platform best practices. • Ensure all published content meets accessibility standards (alt text, readable text overlays, sound-off design). • Contribute ideas during brainstorming sessions based on industry trends, competitor activity, and community feedback. • Confidently communicate with creative and account teams to align on needs, flag blockers, and ensure timely delivery. • Flag posts that need updates due to platform changes and escalate issues appropriately.

🎯 Requirements

• Bachelor’s degree in Marketing, Communications, or a relevant field. • 2–4 years of experience managing social media for brands, preferably in an agency setting. • Experience with social media scheduling and analytics tools (Sprinklr, Sprout, Hootsuite, or similar). • Experience writing social copy and managing content calendars. • Familiarity with community management practices. • Basic understanding of social analytics and reporting. • Experience with short-form video content and platform-native tools is a plus. • Solid understanding of TikTok, Instagram, YouTube, LinkedIn, Facebook, Reddit, X, and Pinterest. • Strong written communication skills with the ability to adapt tone and voice across brands. • Highly organized with excellent time management skills and the ability to manage multiple accounts. • Proactive communicator — flags delays, asks clarifying questions, and anticipates next steps. • Ability to receive and apply feedback quickly. • Collaborative team player who works well with strategists, designers, and content creators. • Curiosity and enthusiasm for social media culture, trends, and platform innovation.

🏖️ Benefits

• medical insurance • dental insurance • vision insurance • flexible spending account • voluntary life and accident plans • 401(k) retirement plan with matching

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