Mindoula
Healthcare Insurance • Wellness
Mindoula is a healthcare company that offers proven solutions for managing complex behavioral health, medical, and social challenges across the continuum of care. The company provides services for payers, providers, and consumers, using care extension solutions and a full suite of programs, including StrongWell™ for high-risk Medicare seniors. Mindoula achieves significant ROI by reducing reAdmissions, pharmacy costs, and ED utilization through its proprietary platform, which supports risk stratification, service, and remote monitoring. The company has earned HITRUST certification, reflecting its commitment to security and privacy in its operations.
Clinical Program Director, Med-Psych Management Program
November 6
Mindoula
Healthcare Insurance • Wellness
Mindoula is a healthcare company that offers proven solutions for managing complex behavioral health, medical, and social challenges across the continuum of care. The company provides services for payers, providers, and consumers, using care extension solutions and a full suite of programs, including StrongWell™ for high-risk Medicare seniors. Mindoula achieves significant ROI by reducing reAdmissions, pharmacy costs, and ED utilization through its proprietary platform, which supports risk stratification, service, and remote monitoring. The company has earned HITRUST certification, reflecting its commitment to security and privacy in its operations.
📋 Description
• Lead the Population Health Management Program (SPHMP), expanding the program and delivering on all financial and clinical goals • Understand contractual obligations to the health care plan partner, in full, and ensure that all are met successfully at all stages of program implementation and delivery • Create a plan to implement new programs, in partnership with the GM of Population & Speciality Health and the implementation team • Solve problems throughout implementation to ensure goals are met and health plan partners are satisfied • Deliver against monthly and quarterly enrollment objectives through SMART metrics and KPI’s • Elevate team performance by providing comprehensive coaching and mentorship • Ensure all team members know how to perform core functions of their job • Collect and synthesize data to support team training, improve high-quality engagement, and deepen internal understanding • Analyze team activities, inputs, and outcomes to develop continuous improvement plans • Partner with People Operations to hire, coach and mentor an exceptional team • Manage and report on operational budgets for the program • Identify Member’s behavioral health diagnoses and ensure comprehensive service plans • Partner with the billing team to review and approve claims • Ensure compliance with all local, state, federal laws, and health plan rules and regulations • Lead internal chart review for partner audits • Participate in a rotating on-call schedule to support members.
🎯 Requirements
• A Qualified Mental Health Professional (QMHP) holding one of the following clinical licenses is required: Licensed Clinical Social Worker (LCSW), Clinical Professional Counselor (CPC), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Psychologist (PhD or PsyD), or equivalent • 10+ years of relevant population health management experience • Experience leading, building and implementing programs nationally with strong outcomes • Master's degree in behavioral health, social work or health care management from an accredited university required • Experience in Health Coaching or Medical Social work strongly preferred.
🏖️ Benefits
• 24/7 support for employees • Opportunities for professional development
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