Product Engagement Manager

🕒 May 12

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Mindtickle

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🏢 Enterprise

☁️ SaaS

💰 $100M Series E on 2021-08

Enterprise • SaaS

Mindtickle is a comprehensive revenue enablement platform designed to enhance sales readiness and training. It provides a suite of tools including sales content management, sales coaching, conversation intelligence, and sales forecasting, all aimed at increasing revenue productivity. Mindtickle caters to various industries such as automotive, medical devices, consumer goods, and technology, offering solutions for sales onboarding, coaching, account strategy, and partner enablement. Recognized as a leader in sales readiness solutions, Mindtickle empowers organizations to transform their sales enablement programs through customizable learning paths and insightful performance analytics.

📋 Description

• Drive the end-to-end delivery and business success of Mindtickle solutions by combining products and services to meet client goals. • Partner with the Client Partner to co-own account success, focusing on delivery, solutioning, value realization, and growth. • Coordinate and work closely with internal teams (Professional Services, Tech Support, Field Engineering, and others) to ensure seamless implementation, adoption, and ongoing support.

🎯 Requirements

• 6+ years in tech consulting, Professional Services, SaaS delivery, or IT engagement roles. • Bachelor’s in Computer Science or related field; MBA/advanced degree is a plus. • Deep experience in technical delivery, system architecture, configuration workflows, SSO, and sandbox/live environments. • Knowledge of CRM, BI, LMS, HRIS, CI, and data integration across platforms. • Comfortable interpreting release notes, diagrams, and handling async/sync system challenges. • Familiarity with AI tools for day-to-day productivity. • Ability to engage with clients to uncover business challenges, translate them into product-driven solutions, and design scalable implementation approaches. • Strong grasp of client business needs, value realization, and strategic alignment. • Data-driven decision-making; ability to track performance and drive insights. • Proven project/program management in cross-functional setups. • Strong analytical and problem-solving skills • Strong client-facing communication, relationship-building, and presentation skills. • Collaborative mindset to work with CPs, Product, and Support on escalations or bugs.

🏖️ Benefits

• Tons of awesome perks • Many opportunities for growth