Minerva
11 - 50 employees
Founded 2019
☁️ SaaS
🤝 B2B
📣 Marketing
💰 $4M Seed Round - Minerva on 2020-12
SaaS • B2B • Marketing
Minerva is a New York City–founded SaaS company that provides interactive in-app guides to help product teams gain and retain customers by increasing user adoption, engagement, and and retention. Its platform is aimed at improving onboarding and in-product education for software products. Minerva has raised capital from investors including Craft Ventures, GGV, and Max Ventures and was voted a Top-50 Seed Stage company to work for by Will Reed HQ.
Customer Experience Manager
Job not on LinkedIn
🔥 20 hours ago
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Minerva
11 - 50 employees
Founded 2019
☁️ SaaS
🤝 B2B
📣 Marketing
💰 $4M Seed Round - Minerva on 2020-12
SaaS • B2B • Marketing
Minerva is a New York City–founded SaaS company that provides interactive in-app guides to help product teams gain and retain customers by increasing user adoption, engagement, and and retention. Its platform is aimed at improving onboarding and in-product education for software products. Minerva has raised capital from investors including Craft Ventures, GGV, and Max Ventures and was voted a Top-50 Seed Stage company to work for by Will Reed HQ.
📋 Description
• Lead customer experience initiatives at Minerva • Create clickable instructions for customers • Collaborate with teams to improve product features based on customer feedback
🎯 Requirements
• Some Experience in Customer Experience Management • Passion for delivering high-value, long-term solutions • Ability to identify non-obvious customer needs
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