Virtual Assistant – Growth

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🕒 April 2

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MIRA

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🥽 AR/VR

🎮 Gaming

AR/VR • Blockchain • Gaming

MIRA is a forward-thinking company that specializes in creating immersive, multi-platform environments that bridge the gap between the real and virtual worlds. They are actively involved in the development of the metaverse through collaborations with notable partners, including LAMINA1 and Chanel, to enhance user experiences using blockchain technology, NFTs, and smart contracts. MIRA also focuses on cultural engagement by offering hyperrealistic representations of heritage sites and fostering community among creators and institutions.

📋 Description

• Make outbound calls to prospective agents, customers, and Realtors. • Actively listen to identify needs and provide tailored solutions. • Follow up via email, text, or voice to nurture relationships. • Persuade customers to opt for higher-value services. • Update and maintain CRM tags to reflect current status. • Audit CRM entries to ensure data accuracy and integrity. • Document call details, feedback, and follow-up actions accurately in the CRM. • Export and organize files for growth representatives. • Assist in creating and scheduling email campaigns. • Monitor and report email campaign performance. • Conduct price shopping calls to competitors. • Contact agents after inspections to gather feedback. • Build positive relationships by handling inquiries and escalating issues when necessary. • Assist in managing social media platforms using tools like Canva, Hootsuite, and Facebook.

🎯 Requirements

• Senior High School Degree or Equivalent • Call center and Virtual Assistant experience is a plus. • Real estate VA experience or home inspection knowledge is advantageous but not required. • Social media skills and telemarketing experience are a plus. • Fluent in English with a pleasant speaking voice and minimal accent. • Strong verbal and written communication skills. • Skilled in Microsoft Office and Google Workspace (Docs, Sheets, Calendar, etc.) and social media platforms. • Detail-oriented with excellent multitasking and prioritization skills. • Strong interpersonal skills with a customer-centric approach. • Proven ability to influence, persuade, and achieve results.

🏖️ Benefits

• Permanent remote work. • Competitive salary and benefits package. • Opportunity to work in a diverse and inclusive environment. • Career growth and professional development opportunities. • Supportive and collaborative team culture.