Senior Amazon Connect Developer

🕒 July 2

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Miratech

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1989

🤝 B2B

💼 Consulting

☁️ SaaS

💰 Private Equity Round on 2022-04

B2B • Consulting • SaaS

Miratech is a global IT services and consulting company dedicated to helping visionaries change the world. Specializing in outsourcing, software development, and professional services, Miratech supports digital transformation for some of the largest enterprises worldwide. By combining enterprise and start-up innovation, Miratech remains at the forefront of technology while maintaining agility and a culture of relentless performance that has led to high engagement success since its founding in 1989.

📋 Description

• Design, develop, and maintain RESTful APIs to support frontend applications and enterprise integrations. • Design and optimize DynamoDB schemas, indexes, and data access patterns for scalable applications. • Develop and maintain Python-based AWS Lambda functions for business logic and automation. • Modify, enhance, and maintain Amazon Connect contact flows and routing logic. • Collaborate with UI development teams to translate business requirements into backend services and APIs. • Work directly with Amazon Professional Services on Amazon Connect implementation and enhancement initiatives. • Design and support event-driven architectures using AWS services such as Lambda, EventBridge, SQS, SNS, and API Gateway. • Support and optimize data flows across AWS services and integrated systems. • Implement secure, scalable, and highly available cloud-native solutions. • Troubleshoot application, integration, and infrastructure issues across AWS environments. • Collaborate with cross-functional teams to ensure reliable and efficient service delivery. • Participate in production support activities and occasional after-hours deployments when required.

🎯 Requirements

• 8+ years of hands-on experience with AWS. • 4+ years of experience with Amazon Connect, including contact flows, routing, queues, and integrations. • Strong proficiency in Python, including development of AWS Lambda functions. • Experience with AWS services including Lambda, API Gateway, S3, IAM, EventBridge, SQS, SNS, and CloudWatch. • Extensive experience designing and implementing RESTful APIs and backend integrations. • Strong knowledge of DynamoDB schema design, indexing strategies, and performance optimization. • Experience designing and supporting cloud-native and event-driven architectures. • Knowledge of CI/CD pipelines and deployment automation practices. • Strong communication skills with the ability to work effectively across engineering and business teams. • Experience working in Agile development environments. • Nice To Have: Experience with Infrastructure as Code using Terraform. • Nice To Have: Experience converting AWS CDK or CloudFormation templates into Terraform. • Nice To Have: Experience with IBM ODM.

🏖️ Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. • Work From Anywhere Culture: make the most of the flexibility that comes with remote work. • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.