Senior Amazon Connect Developer

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Miratech

501 - 1000 employees

Founded 1989

💰 Private Equity Round on 2022-04

Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.

📋 Description

• Design, develop, and maintain RESTful APIs to support frontend applications and enterprise integrations. • Design and optimize DynamoDB schemas, indexes, and data access patterns for scalable applications. • Develop and maintain Python-based AWS Lambda functions for business logic and automation. • Modify, enhance, and maintain Amazon Connect contact flows and routing logic. • Collaborate with UI development teams to translate business requirements into backend services and APIs. • Work directly with Amazon Professional Services on Amazon Connect implementation and enhancement initiatives. • Design and support event-driven architectures using AWS services such as Lambda, EventBridge, SQS, SNS, and API Gateway. • Support and optimize data flows across AWS services and integrated systems. • Implement secure, scalable, and highly available cloud-native solutions. • Troubleshoot application, integration, and infrastructure issues across AWS environments. • Collaborate with cross-functional teams to ensure reliable and efficient service delivery. • Participate in production support activities and occasional after-hours deployments when required.

🎯 Requirements

• 8+ years of hands-on experience with AWS. • 4+ years of experience with Amazon Connect, including contact flows, routing, queues, and integrations. • Strong proficiency in Python, including development of AWS Lambda functions. • Experience with AWS services including Lambda, API Gateway, S3, IAM, EventBridge, SQS, SNS, and CloudWatch. • Extensive experience designing and implementing RESTful APIs and backend integrations. • Strong knowledge of DynamoDB schema design, indexing strategies, and performance optimization. • Experience designing and supporting cloud-native and event-driven architectures. • Knowledge of CI/CD pipelines and deployment automation practices. • Strong communication skills with the ability to work effectively across engineering and business teams. • Experience working in Agile development environments. • Nice To Have: Experience with Infrastructure as Code using Terraform. • Nice To Have: Experience converting AWS CDK or CloudFormation templates into Terraform. • Nice To Have: Experience with IBM ODM.

🏖️ Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. • Work From Anywhere Culture: make the most of the flexibility that comes with remote work. • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

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