Senior Conversational AI Solutions Architect – Strategist

3 days ago

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Miratech

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Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.

501 - 1000 employees

Founded 1989

💰 Private Equity Round on 2022-04

📋 Description

• Lead Strategic Assessment: Conduct a comprehensive assessment to deliver a definitive recommendation on an "all-in build" versus an "Integrator-Architect" hybrid model for core AI components. • Microservice Architecture Definition: Perform a detailed "build-vs-partner" analysis for key microservices, including Intent Recognition, Task-Oriented Actions, Real-time Sentiment Analysis, and branded Voice/Language Services. • Cloud Strategy & Analysis: Conduct a comparative analysis of primary cloud providers (GCP, AWS, Azure) to recommend the optimal platform for hosting specialized, low-latency AI and conversational workloads. • Platform Integration: Define the API-first architecture and integration plan required for the AI to execute external actions (e.g., CRM updates, Directory Integration, presence routing). • Architectural Gap Analysis: Identify core architectural changes needed within existing platform infrastructure to meet the real-time, low-latency demands of the new AI product. • Product & GTM Strategy: Define the market fit, conduct User and Buyer Persona Analysis (including white-label reseller models), and propose the final packaging and pricing strategy (e.g., "AI-Premium" SKUs). • Executive Deliverables: Synthesize all findings into a comprehensive report, including a Microservice Architecture Blueprint, a detailed "Build vs. Partner" decision matrix, and a clear, phased 18-month strategic roadmap. • Stakeholder Management: Plan and lead high-level kickoff meetings, detailed technical workshops, and executive roadmap presentations.

🎯 Requirements

• 5+ years of experience in Solutions Architecture, Technical Strategy, or Management Consulting focused on cutting-edge software products. • Expertise in Conversational AI: Deep understanding of the architectural components required for modern AI Agents, including Intent Recognition, multi-turn dialogue management, and real-time voice services (TTS/ASR). • Architecture Design: Proven experience defining and detailing microservice architectures, including API integration strategies (A2A/API-first) and managing complex, distributed systems. • Cloud Agnostic Strategy: Experience conducting comparative analysis and making formal recommendations on optimal cloud infrastructure (e.g., based on specialized AI services available in GCP, AWS, or Azure). • Product Strategy: Experience defining market fit, conducting persona analysis, and contributing to GTM, packaging, and pricing strategies for new technology products. • Communication: Exceptional ability to synthesize complex technical findings into clear, executive-level presentations, reports, and roadmaps. • Experience leading technical assessment workshops and interviewing key business stakeholders.

🏖️ Benefits

• Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. • Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. • Work From Anywhere Culture : make the most of the flexibility that comes with remote work. • Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. • Global Impact : collaborate on impactful projects for top global clients and shape the future of industries. • Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. • Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.