Senior QA Engineer

🕒 June 9

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Miratech

501 - 1000 employees

Founded 1989

💰 Private Equity Round on 2022-04

Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.

📋 Description

• Plan, execute, and report on testing activities for IVR and applications • Develop and maintain test plans, test cases, and test scripts based on design and requirement documents • Lead voice testing services, including IVR flows, prompts, integrations, and call scenarios • Balance testing resources across multiple concurrent releases • Track and report test progress, risks, and quality metrics to stakeholders • Lead test review meetings and coordinate defect triage with development teams • Identify opportunities for future test automation • Support integration testing across IVR, web applications, and backend services

🎯 Requirements

• Minimum 4 years of experience planning, executing, and reporting test efforts • Experience testing IVR and voice applications • Strong experience writing test cases and test scripts for applications • Solid understanding of QA methodologies, testing processes, and best practices • Experience with end-to-end and integration testing in contact center environments • Working knowledge of SQL for data validation and testing support • Strong communication skills and ability to collaborate across technical and non-technical teams • Nice to have: Familiarity with WireMock • Experience of working with Cyara

🏖️ Benefits

• Culture of relentless performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. • Competitive pay and benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. • ForeverRemote work culture : make the most of the flexibility that comes with remote work. • Growth mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. • Global impact : collaborate on impactful projects for top global clients and shape the future of industries. • Welcoming multicultural environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. • Social sustainability values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

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