Miro
1001 - 5000 employees
☁️ SaaS
⚡ Productivity
🤖 Artificial Intelligence
💰 $400M Series C on 2022-01
SaaS • Productivity • Artificial Intelligence
Miro is an AI-powered collaboration platform designed to help teams streamline their innovation processes, from initial idea to final outcome. With over 80 million users and 250,000 companies using its services, Miro provides a versatile workspace for organizing project information, creating interactive prototypes, structured briefs, project plans, and diagrams. It integrates with tools like Google, Microsoft, Adobe, and Jira, enhancing productivity and collaboration across various functions including product development, UX design, engineering, marketing, IT, and more. Miro's Intelligent Canvas offers an adaptable environment for brainstorming, project management, and execution, supported by AI features like rapid prototyping and decision-making assistance. Its robust security and governance controls ensure the protection of users' intellectual property. Miro caters to organizations of all sizes, providing customizable templates and numerous integrations to fit diverse workflow needs.
Technical Account Manager, German-speaking
🕒 May 20
🗣️🇩🇪 German Required
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Miro
1001 - 5000 employees
☁️ SaaS
⚡ Productivity
🤖 Artificial Intelligence
💰 $400M Series C on 2022-01
SaaS • Productivity • Artificial Intelligence
Miro is an AI-powered collaboration platform designed to help teams streamline their innovation processes, from initial idea to final outcome. With over 80 million users and 250,000 companies using its services, Miro provides a versatile workspace for organizing project information, creating interactive prototypes, structured briefs, project plans, and diagrams. It integrates with tools like Google, Microsoft, Adobe, and Jira, enhancing productivity and collaboration across various functions including product development, UX design, engineering, marketing, IT, and more. Miro's Intelligent Canvas offers an adaptable environment for brainstorming, project management, and execution, supported by AI features like rapid prototyping and decision-making assistance. Its robust security and governance controls ensure the protection of users' intellectual property. Miro caters to organizations of all sizes, providing customizable templates and numerous integrations to fit diverse workflow needs.
📋 Description
• Partner with Enterprise customers to help them maximise the business value of their investment in Miro • Act as a fractional strategic advisor guiding customers through workflow optimisation and driving AI-powered adoption • Monitor platform health, engagement, usage patterns and feature adoption • Deliver proactive, insight-driven recommendations • Equip internal champions with strategies to scale adoption across teams • Provide adoption reporting and business outcome analytics to inform ongoing strategy
🎯 Requirements
• 5+ years in consulting, technical account management, forward-deployed engineering or similar roles in enterprise SaaS • Strong technical fluency: familiarity with APIs, integrations and enterprise IT ecosystems • Proven ability to lead workflow optimisation, platform adoption and large-scale change management initiatives • Experience leveraging AI, prompt engineering and agentic workflows to support & enable customer use cases; familiarity with MCP and low/no code tooling a plus • Expertise in platform analytics to drive data-informed decisions and continuous improvement • Skilled at facilitating executive-level discussions and cross-functional workshops • Familiarity with collaboration tooling and product/service development workflows is a plus • Highly proactive, strategic thinker with a strong customer outcome orientation • Fluency in both German & English (spoken & written) required • Willing to travel to customer sites up to 25%
🏖️ Benefits
• equity • a wellbeing benefit • a WFH equipment allowance • an annual Learning & Development stipend
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