
Telecommunications • Enterprise • SaaS
Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.
November 26

Telecommunications • Enterprise • SaaS
Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.
• Administer and support benefit programs across regions, ensuring compliance with local laws and alignment with the company’s global benefits strategy. • Analyze global benefit costs, vendor performance, utilization trends, and employee feedback to identify opportunities for improvement. • Assist with global annual renewals and open enrollment, including communication development, data validation, and system configuration. • Serve as the primary point of contact for HR partners and employees across multiple time zones. • Collaborate with international brokers, insurers, and third-party administrators to resolve benefit-related issues and manage service delivery. • Maintain accurate benefits documentation, process maps, and country-specific benefits summaries. • Support benefits-related audits, data integrity checks, and regulatory reporting (e.g., ERISA, GDPR, and other country-specific requirements). • Benchmark benefit programs to ensure competitiveness, consistency, and equity across regions. • Participate in global HR projects such as benefits harmonization, M&A integrations, and new-country launches. • Stay current with global benefits trends, legislation, and best practices to support program enhancements and compliance.
• Bachelor’s degree from an accredited college or university, or equivalent professional experience preferred. • Minimum of three (3) years of relevant work experience in benefits administration or total rewards. • Experience working in a global or multi-country environment preferred. • Proven ability to manage multiple projects simultaneously in a fast-paced and dynamic setting. • Strong organizational, planning, and analytical skills with advanced proficiency in Microsoft Excel. • Excellent written and verbal communication skills, with the ability to collaborate effectively across cultures and time zones. • High attention to detail and the ability to manage confidential information with integrity. • Knowledge of global benefits regulations and compliance standards preferred.
• Affordable Medical, Dental, Vision, Life and Disability Insurance • Matching 401(k) plan • Paid time off (holiday, vacation and sick) • Employee Assistance Program • Reward and Recognition Programs
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