Field Service Technician III

Job not on LinkedIn

8 hours ago

⛰️ Colorado – Remote

Although this job is listed in Colorado, this company may be open to hiring remote in other states.

💵 $32 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

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MITER Brands

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Retail • Manufacturing • Construction

MITER Brands is a family of leading window and door brands dedicated to quality and excellence. With over 10,000 employees, they serve more than 5,000 customers annually and emphasize a community-driven approach through their MITER Foundation. Their mission is to inspire new possibilities in the industry by prioritizing customer service and operational efficiency, underscoring a commitment to safety, sustainability, and community impact.

5001 - 10000 employees

🛒 Retail

📋 Description

• Diagnose and repair Milgard window and door products at customer homes and job sites • Communicate directly and courteously with customers and co-workers • Assist senior technicians with installations, repairs, and part replacements • Pick up and deliver parts; maintain inventory in service vehicles and warehouse • Clean installed products and ensure job sites are returned to original condition • Safely operate hand and power tools • Use iPads and service software to document service calls and review schedules • Collaborate with other Field Service Technicians on multi-tech projects • Inspect incoming parts for quality; reject and document any that don’t meet standards • Maintain a clean, organized, and safe work environment — both in the field and warehouse • Keep service vehicles clean, stocked, and in good working condition • Assist with unloading delivery trucks and general warehouse upkeep • Submit closing service documentation promptly to the Field Service Office

🎯 Requirements

• Window and door service/install experience required, including: • Glass replacement • Hardware replacement • Diagnosing and documenting product issues • Experience measuring and ordering products • 2+ years of direct customer service experience • High school diploma or GED preferred • Knowledge of safe use of hand and power tools • Valid Class D Driver’s License with a clean driving record (per PGT’s safe driving policy) • Ability to work independently and as part of a team • Basic English language skills; bilingual in English and Spanish is a plus • Ability to perform basic math and read a tape measure • Comfortable using computers, email, and mobile devices for documentation and training • Familiarity with Microsoft products such as Outlook and Windows

🏖️ Benefits

• Three comprehensive Medical plan options • Prescription • Dental • Vision • Company Paid Life Insurance • Voluntary Life Insurance • Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance • Company-paid Short-Term Disability • Company-paid Long-Term Disability • Paid time off (PTO), including Vacation, Personal, and paid Holidays • 401k retirement plan with company match • Employee Assistance Program • Teladoc • Legal Insurance • Identity Theft Protection • Pet Insurance • Team Member Discount Program • Tuition Reimbursement • Yearly Wellness Clinic