Retail Operations Specialist

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MJ Holding Company, LLC

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51 - 200 employees

MJ Holding Company, LLC is the largest North American distributor of trading cards (including gaming, sports, and entertainment), related trading card supplies, collectibles, toys, and hot trend items. We provide retail supply chain management and specialize in category planning, planogram development, initial distribution, replenishment, and merchandising of the modular for our retail partners. Additionally, we support manufacturers who are looking for retail distribution of their products.

📋 Description

• responsible for coordinating, executing, and measuring the success of the MJ Holding retail business plan • develop and maintain effective, mutually beneficial relationships with internal departments • optimize value through efficient and effective business practices • collaborate with merchandising vendors to ensure visit accuracy and service quality • review and verify the accuracy of field merchandising activity reports • demonstrate effective time management while maintaining accurate reporting • resolve product or service issues by clarifying customer complaints and determining root causes • identify opportunities to simplify processes and improve merchandising execution

🎯 Requirements

• Bachelor’s degree is required • Ability to analyze sales trends, KPIs, and performance metrics to identify insights and operational opportunities • Proven capability in coordinating vendor relationships or working within multi-vendor environments • Demonstrated support of store audits, compliance checks, and operational standards • Exposure to or background in retail distribution or category management preferred • Detailed-oriented • Excellent interpersonal communication skills, both written and verbal • Ability to accept accountability and show initiative

🏖️ Benefits

• competitive compensation package • annual merit increases • bonus based on company and individual performance • comprehensive benefits options including enhanced medical, dental, and vision coverage • critical illness, life insurance, and long-term disability • Group Retirement Savings Plan with a company match • wellness resources including employee assistance program, CALM app, and access to a wellness professional • various types of paid time off including vacation and holidays • recognizing employee milestones including life events and service anniversaries