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Associate Field Service Engineer

🕒 September 16

🇨🇳 China – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

Where this job comes from

Posted on MKS Instruments's careers page, not through a job board

First seen by Remote Rocketship September 16

Still open on MKS Instruments's site. Checked 7 hours ago.

Logo of MKS Instruments

MKS Instruments

10,000+ employees

Founded 1971

🏭 Manufacturing

💼 Consulting

🎖️ Defense

Manufacturing • Consulting • Defense

MKS Instruments is a company that enables technologies transforming the world through innovative science and engineering solutions. They deliver foundational technology solutions, including instruments, subsystems, systems, process control solutions, and specialty chemicals, to industries such as semiconductor manufacturing, electronics and packaging, and specialty industrial applications. Their solutions aid in addressing challenges of miniaturization, complexity, and increased performance requirements in advanced device manufacturing and various industrial applications. MKS Instruments partners with customers across fields like environmental monitoring, defense and security, life sciences and research, showcasing a commitment to innovation and technological advancement.

📋 Description

• Conduct on-site system installations, repairs, and preventive maintenance • Assist customers in using ESI equipment smoothly • Serve as the preliminary contact for customers' production problems • Provide technical service to achieve customer satisfaction • Implement daily jobs using formal processes and communicate results • Follow SOPs and safety requirements • Provide customer after-sales technical support and field system equipment installation, repair, and maintenance • Independently handle and resolve assigned tasks under supervision

🎯 Requirements

• 2-3 years of electronics system maintenance experience • At least a college diploma in electronic engineering • Flexibility to travel domestically • Good communication skills and customer-oriented approach • Ability to prioritize and follow through on tasks • Ability to work under pressure, flexible hours, and overtime if required • Skilled in Microsoft Office applications: Outlook, Word, Excel, and PowerPoint • 大专以上学历,电子工程专业及具有熟练的英语听说读写沟通能力 • May be subject to export-control restrictions based on citizenship, country of origin, or immigration status • Background checks and drug screens may be conducted

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodations for qualified individuals with disabilities • Background checks and drug screens conducted in accordance with applicable law and company policies

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