Field Service Engineer

🕒 July 8

🇨🇳 China – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

👻 Ghost score 18%

infoinfo

🗣️🇨🇳 Chinese Required

🗣️🇰🇷 Korean Required

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Logo of Excillum

Excillum

51 - 200 employees

🚘 Automotive

💼 Consulting

🎖️ Defense

Automotive • Consulting • Defense

Excillum is the company behind the world’s brightest X-ray tube. The MetalJet is based on our unique metal-jet technology where the traditional solid anode of X-ray tubes is replaced with a jet of liquid metal. Founded in 1999, Excillum offers a growing range of the MetalJet and NanoTube X-ray sources using its key technologies, serving customers globally. Their mission is to enable new science, improve medicine, and enhance manufacturing by redefining the X-ray tube.

📋 Description

• Responsible for installations, training and service of advanced X-ray systems at customer sites across China, South Korea, Japan and Taiwan • Part of an experienced global Service and Technical Support team • Work hands-on in the field, building strong relationships with customers and partners • Travel more than 150 days per year for on-site work • Carry out installations, maintenance, and technical training as needed • Handle remote support cases and manage RMA and warranty cases

🎯 Requirements

• Solid background as a Field Service Engineer within high-tech industries • A few years of experience in a similar role • Experience working with European companies or customers • Understanding of how to operate across both European and Asian business cultures • Fluent in Mandarin Chinese (required), Korean (considered a plus) • Valid residence permit for China • At least a BSc in engineering, physics or related field (or equivalent experience)

🏖️ Benefits

• Parental leave compensation • Sick leave compensation • Health care insurance • Pension • Team outings • Flexible working hours • Possibility to work remotely

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