Field Service Engineer

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πŸ”₯ 0 minutes ago

πŸ—£οΈπŸ‡¨πŸ‡³ Chinese Required

πŸ—£οΈπŸ‡°πŸ‡· Korean Required

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Excillum

51 - 200 employees

Excillum is the company behind the world’s brightest X-ray tube. The MetalJet is based on our unique metal-jet technology where the traditional solid anode of X-ray tubes is replaced with a jet of liquid metal.

πŸ“‹ Description

β€’ Responsible for installations, training and service of advanced X-ray systems at customer sites across China, South Korea, Japan and Taiwan β€’ Part of an experienced global Service and Technical Support team β€’ Work hands-on in the field, building strong relationships with customers and partners β€’ Travel more than 150 days per year for on-site work β€’ Carry out installations, maintenance, and technical training as needed β€’ Handle remote support cases and manage RMA and warranty cases

🎯 Requirements

β€’ Solid background as a Field Service Engineer within high-tech industries β€’ A few years of experience in a similar role β€’ Experience working with European companies or customers β€’ Understanding of how to operate across both European and Asian business cultures β€’ Fluent in Mandarin Chinese (required), Korean (considered a plus) β€’ Valid residence permit for China β€’ At least a BSc in engineering, physics or related field (or equivalent experience)

πŸ–οΈ Benefits

β€’ Parental leave compensation β€’ Sick leave compensation β€’ Health care insurance β€’ Pension β€’ Team outings β€’ Flexible working hours β€’ Possibility to work remotely

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