Director of Internal Communications, Americas

Job not on LinkedIn

🕒 February 24

🏢🏡 New York City – Hybrid

💵 $155k - $225k / year

⏰ Full Time

🔴 Lead

🗣️ Communications

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Marsh McLennan

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1871

💸 Finance

Finance • Consulting • Insurance

Marsh McLennan is a leading professional services firm that operates in the areas of risk, strategy, and people. With over 85,000 employees worldwide, the company encompasses four main businesses: Marsh, offering insurance broking and risk management; Guy Carpenter, providing reinsurance and capital strategies; Mercer, specializing in health, wealth, and career consulting; and Oliver Wyman, focusing on strategy, economic, and brand consulting. Marsh McLennan is committed to fostering an inclusive culture, empowering its employees, and delivering innovative solutions to clients globally.

📋 Description

• Serve as a strategic advisor to senior leaders across the Americas region. • Shape and execute colleague communications and engagement strategies in the Americas aligned with business goals and culture. • Develop and drive an internal comms strategy for the Americas region. • Conduct an audit of current communications approaches including audience segmentation and channel strategy. • Craft leadership communications for key colleague touchpoints such as Town Halls and Partner Calls. • Lead change management and crisis communications focusing on global firm priorities. • Collaborate with Marketing and Global Brand Center to drive colleague engagement. • Provide advisory support on internal comms strategies to broader leaders in the Americas Region. • Oversee one direct report: Manager, Internal Communications based in New York City.

🎯 Requirements

• 15+ years of progressive experience in internal communications, marketing, colleague engagement, organizational development, or related fields, preferably within professional services or consulting firms. • Demonstrated success working with senior-level executives as a strategic advisor. • Strong expertise in designing and executing engagement strategies that drive cultural alignment and business results. • Exceptional strategic communication skills, with the ability to craft and deliver clear, persuasive messages to diverse audiences. • Proven change management experience and the ability to lead complex initiatives across multiple locations. • Data-driven mindset with experience using engagement metrics and insights to inform strategy. • Collaborative, empathetic leadership style with strong influencing and stakeholder management capabilities. • Open to occasional travel within North America to support regional engagement activities and leadership meetings. • Bachelor’s degree required; advanced degree preferred.

🏖️ Benefits

• health and welfare benefits • tuition assistance • 401K savings and other retirement programs • employee assistance programs