Salesforce Administrator

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MMDSmart

WebsiteLinkedInAll Job Openings

201 - 500 employees

📡 Telecommunications

🤝 B2B

☁️ SaaS

Telecommunications • B2B • SaaS

MMDSmart is a leading global cloud communications provider, offering high-quality voice and mobile messaging services through a robust CPaaS platform. They serve enterprises of all sizes, providing wholesale B2B communications solutions, including voice and SMS services, as well as retail messaging and voice services. Their product lineup features MessageWhiz, a proprietary conversion-based messaging platform, and they pride themselves on their award-winning customer service and secure APIs. With a network of partners worldwide, MMDSmart enables businesses to enhance communication with customers across various messaging platforms and call centers.

📋 Description

• Administer and configure Salesforce (Sales and Service Cloud) platforms. • Manage user access, including profiles, roles, permission sets, and security hierarchy. • Create and maintain custom objects, fields, page layouts, and Lightning Record Pages to support business processes. • Develop and maintain automation processes using Salesforce Flow, assignment rules, and validation rules. • Assist in integrating Salesforce with existing tools (Jira, Mautic, Google Workspace, etc.). • Support, train, and onboard users on Salesforce best practices and system functionality. • Conduct regular system audits to ensure data integrity and track key sales/support KPIs through reports and dashboards.

🎯 Requirements

• **You are a perfect match if you have:** • - Strong knowledge of Salesforce administration (Sales and Service Cloud). • - Experience with process automation, data modeling, and security model configuration (Roles, Profiles, Permission Sets). • - Understanding of data migration, import/export, and data quality maintenance. • - Familiarity with integration patterns and APIs (e.g., Jira integration). • - Good communication skills, with a focus on process optimization and stakeholder support. • - English proficiency (B2+).

🏖️ Benefits

• **Why do talents choose and stay at MMDSmart?** • Embrace the opportunity to work in a company that cares about: • **Your Wellness: **Access to mental health programs, comprehensive medical insurance, and a sports card*. • **Your Happiness: **Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. • **Your Development: **Benefit from free educational events & courses, and English classes with native speakers. • **Your Career:** Focus on your professional development in a supportive environment. • **Work-Life Balance:** Choose your working format – remote, office-based, or hybrid and engage in team-building activities. • Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got! • Equal-Opportunity Employment • We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.