
11 - 50 employees
🏛️ Government
Government • Design • Consulting
MO Studio is a Service-Disabled Veteran-Owned Small Business that collaborates with government leaders to modernize and transform customer and employee experiences through human-centered design. The company helps simplify complex challenges by delivering scalable digital solutions and culture transformation strategies. MO Studio specializes in CX strategy, product management, research, design, delivery, and measurement, emphasizing improved customer satisfaction and trust. Additionally, it offers education and training to aid in organizational transformation while minimizing risk and cost.
🕒 June 26
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11 - 50 employees
🏛️ Government
Government • Design • Consulting
MO Studio is a Service-Disabled Veteran-Owned Small Business that collaborates with government leaders to modernize and transform customer and employee experiences through human-centered design. The company helps simplify complex challenges by delivering scalable digital solutions and culture transformation strategies. MO Studio specializes in CX strategy, product management, research, design, delivery, and measurement, emphasizing improved customer satisfaction and trust. Additionally, it offers education and training to aid in organizational transformation while minimizing risk and cost.
• Develop and iterate measurement strategies, ensuring alignment with CX frameworks and California performance goals. • Analyze and synthesize quantitative and qualitative data to produce holistic views of performance and impact. • Create clear, actionable data artifacts—such as dashboards, reports, diagrams, and interactive tools—to support strategic planning and decision-making across VA leadership and product teams. • Engage stakeholders and cross-functional teams to understand their information needs, identify data gaps, and co-develop strategies to improve data quality and completeness. • Keep abreast of the latest developments in data science; bring good practices into a constrained technical and policy environment – with a strong commitment to accessibility. • Work with the MO capability teams to advance how human-centered design (HCD) integrates data in strategic storytelling.
• You have a track record as a data capability leader on high-performing teams. • You thrive in ambiguity, build systems from the ground up, and navigate evolving problem spaces. • Experience in client services (e.g., consulting or digital agencies) is helpful but not required. • A passion for our mission and civic design is essential. • You understand how data supports product and service design, and you’re excited to co-create measurement frameworks. • You apply advanced analytical and statistical methods to extract insights from complex, often unstructured data. • Skilled in tools like Python/R/SQL, HTML/CSS, PowerBI, or D3/Observable. • Demonstrated experience taking ambiguous and fractured data, turning it into insightful models and making useful business intelligence recommendations from it. • Experience working with cross-functional teams of product managers, developers and service designers.
• A fun, dynamic working environment with an energetic and diverse team • A REMOTE first work environment • An inclusive culture where everyone is welcome • Competitive compensation commensurate with experience • Opportunities for career growth • Full health benefits (85% medical premiums for employees and dependents, dental, vision) • 401K plan • Unlimited Paid Time Off (PTO) • Short- and Long-Term Disability in addition to Life Insurance (company sponsored)
Apply Now🕒 June 24
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