Business Analyst

🕒 May 23

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Mobile Mentor

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2004

🏢 Enterprise

🔒 Cybersecurity

💰 Seed Round on 2008-02

Managed IT Services • Enterprise • Cybersecurity

Mobile Mentor is a leading provider of managed IT services, specializing in endpoint management and security solutions. As Microsoft's preferred partner for endpoint management, the company helps organizations streamline their usage of Microsoft Intune with a focus on protecting company data and enhancing user productivity. With extensive experience in deploying Intune for various clients, Mobile Mentor offers tailored solutions including project services, mentoring for IT teams, and managed services that allow businesses to maximize their investments in Microsoft technologies.

📋 Description

• Lead business analysis engagements focused on Copilot and AI-enabled transformation • Facilitate executive and stakeholder workshops to identify high-value AI and Copilot use cases • Translate business problems into Copilot, agent, and automation scenarios aligned to Microsoft platforms • Partner closely with technical architects to shape Copilot, Copilot Studio, and agent solutions • Define requirements, success metrics, and value cases for AI initiatives • Advise clients on AI readiness, governance considerations, and responsible adoption • Own engagement execution in partnership with Project Managers — driving project plans, milestones, dependencies, and dashboards in Smartsheet • Track and surface risks, issues, and decisions; maintain RAID logs, status reports, and core engagement artifacts • Coordinate executive and working sessions, including agendas, decisions, and action tracking • Support commercial activities including purchase orders, invoicing, time tracking (Autotask), and budget visibility in partnership with Project Managers • Ensure delivery governance and quality standards are consistently applied across engagements • Mentor consultants on modern business analysis, AI discovery, and disciplined delivery practices • Support pre-sales by articulating Copilot value, use cases, and business outcomes

🎯 Requirements

• 3+ years of experience in business analysis, consulting, or IT services, with demonstrated ownership of engagement execution • Demonstrated experience discovering and delivering AI or Copilot-based solutions • Strong working knowledge of: Microsoft Copilot (M365 Copilot and/or role-based Copilots) • Copilot Studio • AI agents and orchestration concepts • Proven ability to translate business processes into AI-augmented workflows • Experience working directly with senior business stakeholders • Hands-on experience using Smartsheet for project planning, tracking, and reporting • Familiarity with time tracking and commercial tooling (Autotask or equivalent) • Working knowledge of project delivery methodologies and lifecycle concepts • Excellent facilitation, storytelling, and documentation skills • Strong organizational discipline with attention to detail and follow-through • Proficiency with Microsoft productivity and collaboration tools (Excel, Word, PowerPoint, Teams)