
1 - 10 employees
Founded 2018
🤝 B2B
🛍️ eCommerce
B2B • eCommerce • Hospitality
Modal is a conversational platform designed for hospitality brands, enabling efficient 1:1 communications between guests and staff. It integrates with various conversational channels such as Alexa and WhatsApp, enhancing customer experiences by allowing voice-activated services, real-time interaction, and insightful analytics. Modal aims to reshape customer service in the hospitality sector, making it more personalized and efficient through advanced conversation tools and AI-driven insights.
🕒 March 31
Product Data Scientist working closely with product and engineering teams. Analyzing data to inform product direction and enhancing user experiences based on findings.
🕒 March 31
Business Designer building personal working relationships with clients to support their e-commerce needs. Assisting in product navigation, optimizing processes, and fostering success initiatives.
🕒 March 31
Data Scientist playing a key role in defining data culture at Modal, collaborating on significant product launches and complex analyses.